Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Daniel Letz

Roanoke,VA

Summary

- Dynamic and detail-oriented professional with a proven track record in enhancing operational efficiency and customer satisfaction across diverse roles at Carilion Wellness Botetourt and Blue Ridge Library. Excelled in inventory management and customer service, streamlining processes to improve productivity by over 20%. Skilled in restroom care and fostering positive team environments, demonstrating a commitment to excellence and supportive workplace culture.

- Knowledgeable Library Assistant with a solid background in library operations and patron services. Successfully supported various library functions including cataloging, circulation, and reference assistance. Demonstrated excellent organizational skills and effective communication in a team-oriented environment.

Overview

8
8
years of professional experience

Work History

Housekeeping Assistant

Carilion Wellness Botetourt
05.2024 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Kept building entryway glass clean and polished for professional presentation.
  • Maintained inventory of supplies and equipment, ordering new items as needed to keep stock levels at appropriate levels.
  • Streamlined housekeeping processes for increased efficiency and productivity with well-organized task management.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Demonstrated attention to detail when performing deep-cleaning tasks, resulting in outstanding room conditions upon completion.
  • Contributed to positive team morale by fostering an inclusive, supportive work environment for colleagues.

Inventory Associate

Ace Hardware
11.2019 - 01.2020
  • Completed physical inventory counts each month.
  • Utilized advanced software tools for organizing, analyzing, and reporting on key performance metrics related to inventory control processes.
  • Facilitated smooth workflows between departments by maintaining open lines of communication regarding inventory needs and availability.
  • Performed data entry and completed proper paperwork.
  • Maintained inventory count, tracked usage, and documented variances.
  • Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
  • Managed inventory storage in clean and organized fashion.

Library Assistant

Blue Ridge Library
05.2019 - 08.2019
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.
  • Maintained secure environment by monitoring visitors at front desk.
  • Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Gained strong understanding of various methods for cataloging books and other materials.

Library Assistant Volunteer

Vinton Library
05.2017 - 08.2017
  • Increased awareness about available resources among non-English speaking patrons by translating promotional materials into multiple languages.
  • Enhanced patron experience by providing friendly and efficient customer service at the circulation desk.
  • Provided essential support during special events by setting up equipment, managing registration tables, and welcoming guests.
  • Assisted patrons in locating resources, increasing overall satisfaction with library services.
  • Supported children''s literacy development through participation in story time sessions, encouraging a love for reading from an early age.
  • Performed basic book reshelving and obtained items from book drop.
  • Greeted visitors, answered questions, and made book recommendations across subjects and genres.

Education

Bachelor of Science - Writing

Liberty University
Lynchburg, VA
05-2026

Skills

  • Restroom care
  • Punctuality
  • Customer service-focused
  • Vacuuming and sweeping
  • Basic maintenance
  • Written and oral communication
  • Computer assistance
  • Cataloging and shelving
  • Shelf reading
  • Supply ordering
  • Inventory analysis
  • Order picking

Accomplishments

- Have written numerous short stories and poems, with a total of six poems and one short story being poems published across multiple online journals. The short story was published physically in a collection of short stories.

- Have attended multiple writing conferences and spoken to other published writers.


Interests

  • I enjoy writing and reading, which helps improve my creativity and attention to detail
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Housekeeping Assistant

Carilion Wellness Botetourt
05.2024 - Current

Inventory Associate

Ace Hardware
11.2019 - 01.2020

Library Assistant

Blue Ridge Library
05.2019 - 08.2019

Library Assistant Volunteer

Vinton Library
05.2017 - 08.2017

Bachelor of Science - Writing

Liberty University

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Daniel Letz