Daniel Lewis
Panama City,FL
Summary
I have been highly efficient well established in fast-paced and challenging environments. Also Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
13
13
years of professional experience
Work History
Crew Member
Tropical Smoothie
09.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Controlled line and crowd with quick, efficient service.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
Banquet Server
HGSS
08.2021 - Current
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Maintained flexible work schedule to meet event needs.
- Worked with banquet manager to coordinate event set up and schedule.
- Responded to guest inquiries and requests promptly and courteously.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Line Cook
Blu Mable
09.2022 - 03.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked food temperature regularly to verify proper cooking and safety.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Crew Member
Mc Donalds
05.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Manager of Operations
PullUp Freight Handlers
05.2017 - 01.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Seller Support Agent
Amazon
01.2015 - 01.2016
- Listened to users, communicated training and translated technical information into easily understood terms.
- Consulted with users to determine hardware, software and system functionality specifications.
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
Quaility Annalyts
USA Contact Point
11.2013 - 04.2015
- Mentored and coached team members on QA topics and strategies.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Inspected items and compared against standards to meet regulatory requirements.
- Adhered to standardized software quality assurance best practices, policies and processes.
- Fixed identified issues to increase productivity and boost workflows.
Manager
Exclusive Car Wash
01.2011 - 10.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Associate of Science - Chemical Engineering
PCC
Porrtmore, Jamaica09.2026
Skills
- Health and Safety Compliance
- Verbal and Written Communication
- Clean Countertops
- Food Production Processes
- Speaking
- Process Monitoring and Improvement
- Employee Training and Supervision
- Food and Beverage Service
- Team Contribution
- Time Management
- Operate Cash Register
- Managing Orders and Deliveries
Pro Kart Racer
I race go karts Professional it is a way to blow off steam after a long day.
Timeline
Crew Member
Tropical Smoothie
09.2022 - Current
Line Cook
Blu Mable
09.2022 - 03.2023
Banquet Server
HGSS
08.2021 - Current
Crew Member
Mc Donalds
05.2021 - 08.2021
Manager of Operations
PullUp Freight Handlers
05.2017 - 01.2021
Seller Support Agent
Amazon
01.2015 - 01.2016
Quaility Annalyts
USA Contact Point
11.2013 - 04.2015
Manager
Exclusive Car Wash
01.2011 - 10.2013
Associate of Science - Chemical Engineering
PCC