Summary
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic
Daniel Logan

Daniel Logan

Cibersecurty Analyst / Help Desk
Magalia,CA

Summary

"I am Passionate about cybersecurity, and I am aspiring to become a leading white hat on the blue team, dedicated to strengthening defenses and protecting systems against malicious threats for years to come."

I have the ability to quickly adapt to diverse situations and learn new skills rapidly. Proven track record of embracing new challenges and seamlessly integrating into various environments. I am committed to continuous personal and professional development and learning new skill's.

Work History

High-End Sales Specialist/ Service Technician/Small Business Owner

Dads Auto Detailing Service
06.2018 - Current
  • Currently leads daily operations, including scheduling and coordinating services for both private and corporate clients.
  • Directed and trained a team of four, ensuring high-quality service standards.
  • Developed and implemented sales strategies, consistently achieving business growth.
  • Specialized in high-end vehicle detailing and restoration, maintaining a focus on customer satisfaction and service excellence.
  • Cultivated strong relationships with clients, resulting in repeat business and referrals.

Insurance Agent

Farmers Insurance Agency
01.2016 - 06.2018

Licensed Insurance Agent

Insurance Sales and Helpdesk Support Specialist
Farmers Insurance, Emeryville Corporate Office
January 2016 – August 2017

  • Provided clients with comprehensive information on insurance products, helping them understand their options and make informed decisions.
  • Assisted customers with inquiries, claims processing, and policy updates, ensuring smooth communication and efficient issue resolution.
  • Delivered high-quality support via phone, email, and chat to address customer concerns and provide real-time assistance.
  • Sold Property, Casualty, Life, and Health insurance products to a diverse clientele.
  • Managed and maintained client files, ensuring accuracy and compliance.
  • Developed and sustained strong customer relationships based on trust, integrity, and high performance.
  • Property -Casualty -Life -and health Insurance licenses acquired.

Machine Operator \ Technician

Therma Flite Heat Exchanger Co.
04.2010 - 02.2015

Therma Flite Heat Exchanger Co.
Sept. 2010 – Nov. 2015
Machine Operator / Technician.

  • Operated computer-controlled waterjet metal cutting machine for precise manufacturing.
  • Handled all aspects of shop painting, including degreasing, sandblasting, D.A. & hand sanding, taping, priming, and painting heavy machinery and heat exchangers.
  • Applied various coatings such as Polyurethane, Acrylic, Epoxy, Coal Tar Epoxy, Zinc, and High-Temperature coatings using spray, brush, and roll methods.
  • Managed daily logs using various computer systems to track job duties and production activities.

Education

Program Focused On Leveraging Options - International Finance

Option Engines
Chicago, IL
04.2018

High School Diploma -

Jefferson High School
Tampa, FL
04.2013

Skills

    Dedicated

    Driven

    Technical

    Moldable

    Strong communication skills

    Strong Analytical Thinker

    Strong work ethic

    Customer service and relations

    Computer Proficient

    Work Planning and Prioritization

    Team Collaboration and Leadership

    Strategic Decision-Making

Accomplishments

  • Telephone/ Computer Service's - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Handled high volume sales with customers personal information, Data, Debit, credit card information while keeping the information safe and secure.

Certification

  • Property and Casualty License - California Department of Insurance. License # OK68799.
  • Life and Health Insurance License - California Department of Insurance. License # OK68799.
  • Udemy Cyber Security course 1 fundamentals - Logix Academy

Additional Information


Currently studying my CompTIA security +.

Finishing my GOOGLE Cyber security certificate-

Next Microsoft Cyber security certificate.


While getting Hands On with

-Hack the box academy

-Tryhack me

Code academy for python

Udemy classes for Wireshark-Networking

Enrolled with network Chuck course for Linux and everything in between !


I have an obsession for being able to figure out how things work,


I love mysteries and have an unquenchable thirst for knowledge.


I have a work ethic that is second to none. I will dedicate whatever time necessary to achieving whatever goals need to be met !


I have strong communication skills leading to sales and client retention. And most of all I'm likable lol.


I work well with everybody independently or in a team !



Timeline

High-End Sales Specialist/ Service Technician/Small Business Owner

Dads Auto Detailing Service
06.2018 - Current

Insurance Agent

Farmers Insurance Agency
01.2016 - 06.2018

Machine Operator \ Technician

Therma Flite Heat Exchanger Co.
04.2010 - 02.2015

Program Focused On Leveraging Options - International Finance

Option Engines

High School Diploma -

Jefferson High School
Daniel LoganCibersecurty Analyst / Help Desk