Daniel Lopez
Winter Haven,FL
Summary
Experience working both independently and collaboratively in team environments. Proactive and takes personal responsibility for work. Has a track record of quickly learning and adapting to new situations. Works well in teams, providing support and guidance as needed. Effective in fast-paced environments and has a proven ability to meet tight deadlines. Organized, detail-oriented, and has a strong work ethic. Possess strong critical thinking skills that enable the ability to analyze problems, evaluate solutions, and make sound decisions.
Overview
22
22
years of professional experience
Work History
J & L Machine Operator
PCA
10.2018 - Current
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Operated several types of machinery that contributed to successful completion of diverse projects.
- While meeting tight deadlines during periods of increased demand upheld high-quality standards.
- Efficiently scheduled machines' run time while minimizing changeover times.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and configured machines properly for daily operation.
Independent Claims Adjuster
Guard Your Claim
04.2021 - Current
- Evaluated insurance policies and analyzed damages to determine coverage provided by policy.
- Prepared summaries of damages, payments, and policy coverage to facilitate claims process.
- Developed relationships with clients and insurance companies to foster timely claims resolution.
- Responded to customer questions regarding deductibles, helping them to understand their coverage.
- Provided exceptional customer service to policyholders by communicating important information and patiently listening to their concerns.
Cafe Lounge Manager
Xotica Hookah Cafe & Lounge
12.2014 - 08.2018
- Maintained building areas for business needs and professional appeal.
- Established relationships with vendors and contractors for contract negotiation and sales strategies.
- Interviewed, trained, and supervised employees to achieve sales goals.
- Implemented office management systems for inventory and financial management.
- Promoted business on social media to maximize brand identity and revenue.
- Monitored supplier operations for quality and delivery conformance.
Maintained knowledge of statutory requirements and regulations.
Assistant Manager
Walgreens
10.2001 - 09.2013
- Supervised day-to-day operations to ensure that performance, quality, and service expectations were met.
- Monitored cash intake and deposit records, which led to increased accuracy and reduced discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessed their needs, and maintained current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Created employee schedules to align coverage with forecasted demands, opened and closed locations, and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor and stayed calm when addressing unhappy or angry customers.
Education
Professional Claims Adjuster Certification - All Lines Claims Adjuster 620
Professional Career Institute
Clearwater, FL04.2021
High School Diploma -
Roberto Clemente High School
New York, NY06.1996
Skills
- Safety Compliance
- Equipment Operation
- Problem-Solving
- Attention to Detail
- Effective Problem-Solving
- Bilingual in Spanish and English
Timeline
Independent Claims Adjuster
Guard Your Claim
04.2021 - Current
J & L Machine Operator
PCA
10.2018 - Current
Cafe Lounge Manager
Xotica Hookah Cafe & Lounge
12.2014 - 08.2018
Assistant Manager
Walgreens
10.2001 - 09.2013
Professional Claims Adjuster Certification - All Lines Claims Adjuster 620
Professional Career Institute
High School Diploma -
Roberto Clemente High School
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