Daniel Lopez
Albuquerque,NM
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
17
17
years of professional experience
Work History
Store Manager
Smiths Food And Drug
White Rock , NM
2016.08 - 2023.07
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Implemented efficient systems for tracking stock movement.
Assistant Store Manager
Smiths Food And Drug
Los Alamos , NM
2012.10 - 2016.08
- Organized weekly meetings with department heads to review progress on key objectives.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
Non Foods Manager
Smiths Food And Drug
Albuquerque , NM
2006.12 - 2012.01
- Analyzed sales trends and identified opportunities to increase sales of non-food items.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Analyzed business performance data and forecasted business results for upper management.
Education
GED
El Paso, TXSkills
- Partnership Building
- Loss Prevention
- Supply Ordering
- Shift Scheduling
- Retail Inventory Management
- Budget Administration
- Employee Training
- Team Development
- Revenue Generation
- POS Systems
- Talent Recruitment
- Store Merchandising
- Payroll Management
- Operations Management
Timeline
Store Manager
Smiths Food And Drug
2016.08 - 2023.07
Assistant Store Manager
Smiths Food And Drug
2012.10 - 2016.08
Non Foods Manager
Smiths Food And Drug
2006.12 - 2012.01
GED
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