Daniel Lopez
Philadelphia,NY
Summary
Dynamic professional with a proven track record in guest engagement and safe food handling, demonstrated across roles at Silver Diner and other establishments. Excelled in enhancing customer satisfaction and maintaining rigorous standards of cleanliness and service. Skilled in order management and beverage preparation, blending positive and professional interactions to elevate dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Silver Diner
04.2022 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Kitchen Hand
Barclays Rehabilitation and Health Care Center
11.2021 - 02.2022
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Associate
Chipotle
03.2021 - 08.2021
- Developed and implemented strategies to increase customer satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Cashier
Goodwill
09.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Camden Academy Charter High School
Camden, NJ06-2019
Skills
- Guest Engagement
- Order Management
- Beverage Preparation
- Safe Food Handling
- Positive and professional
- Server training
Timeline
Server
Silver Diner
04.2022 - Current
Kitchen Hand
Barclays Rehabilitation and Health Care Center
11.2021 - 02.2022
Associate
Chipotle
03.2021 - 08.2021
Cashier
Goodwill
09.2020 - 02.2021
High School Diploma -
Camden Academy Charter High School
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