Daniel Lopez
Vacaville,CA
Summary
Self-starter with the ability to work independently, under minimal direction, on multiple tasks while meeting demanding timelines. Proficient in prioritizing work tasks, adapting to changing priorities, and delivering accurate results. Solution-oriented team player, with the ability to raise colleague and cultural morale. Veteran program manager bringing many years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Strategic leader in the management field, known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Results-driven Program Manager known for high productivity and efficient task completion. Skilled in strategic planning, risk management, and stakeholder communication. Excel at using leadership, problem-solving, and adaptability to deliver projects on time and meet objectives. Bring focus on continuous improvement and team collaboration to drive success in complex environments.
Overview
7
7
years of professional experience
Work History
Program Manager
Abode Services
San Leandro, CA
12.2024 - Current
- Manage multiple housing programs with the primary function of creating, sustaining, and growing relationships with community partners that enable Abode to provide appropriate housing to participants.
- Act as the primary liaison with all County and City departments, and partners.
- Supervise Housing Services Coordinators, Housing Specialists, and others, depending on the requirements of a particular program.
- Develop, implement, and monitor housing rental programs for homeless households.
- Supervise and maintain the inventory of affordable, appropriate housing units secured by a participant’s direct lease contract with a landlord.
- Participate as a member of the County Housing Team by attending management meetings, developing housing plans, reviewing budgets, and establishing policies and procedures for various rental subsidy programs.
- Responsible for contract compliance, reporting, and monitoring for multiple programs and funding streams, including financial reviews, budgets, and projections; chart audits; and managing funder relationships.
- Ensure compliance with Fair Housing rules and regulations, contract requirements, and eviction procedures.
- Prepare and review monthly, quarterly, and annual reports.
- Review monthly rent reports for accuracy, monitor, and maintain monthly subsidy balance tracking and projection reports.
- Work closely with the finance team to ensure accuracy as it relates to invoicing to the county.
- Submit all data in HMIS, and other relevant systems.
- Delegated work to staff, setting priorities and goals.
- Worked closely with other departments to support program technical aspects and cost proposals.
- Monitored and reported on program financial performance, implementing cost-control measures to stay within budget constraints.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Assessed accurate and relevant information for fact-based decision making.
- Managed external client and business partner relationships.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Created tactical relationships with teams to propel projects and attain results.
- Assigned work and monitored performance of project personnel.
- Oversaw program compliance with requirements, schedule and budget.
- Implemented plans designed for individual's specific needs.
- Conducted regular program reviews and status updates with stakeholders, fostering transparent communication and stakeholder engagement.
- Designed surveys for customers seeking feedback on their experience with the program offerings.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Developed and implemented comprehensive program management plans, incorporating strategies for risk mitigation and contingency planning.
- Oversaw the resolution of issues and challenges impacting program delivery, facilitating problem-solving and decision-making processes.
- Fostered a collaborative program environment, promoting teamwork and cross-functional cooperation.
- Conducted risk assessments, developing and implementing risk management strategies to minimize impact on program objectives.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Facilitated workshops designed to educate stakeholders about best practices for managing programs successfully.
Program Manager
HCEB
01.2022 - 01.2024
- Preparation and coordination of postings
- Organize weekly tasks/ schedules for outreach team
- Coordinate with county healthcare teams: Roots, ACHCH and Lifelong Medical
- Coordinate & Facilitate transportation to various sites
- Managing teams with diverse skills and responsibilities
- Manage staff scheduling
- Take the lead on mobile outreach & prioritize daily task for outreach
- Help create a positive, productive, and supportive team environment
- Track daily logs for quarterly reports
- Examine trends for evidence to increase performance
- Collect data from daily logs, client survey, encampment tracking sheet and other data logs
- Monitor and track program outcomes and referrals
- Support data integrity initiatives
- Completing HMIS and Coordinated Entry task
- Generate grantor reports including demographic and quarterly data for APR (Annual Performance Report) for the cities of Oakland, Alameda, Emeryville
Outreach Coordinator
Operation Dignity
Oakland, USA
10.2018 - 01.2022
- Growth to the current position includes positions as: outreach, site manager, outreach coordinator, and interim program manager
- Skills include: management of operations, servicing the homeless, coordinating with city officials, site management, high needs community management, coordination with law enforcement and fire department, managing large scale safety hazards, de-escalation practices, conflict resolution, 24 hour responsiveness, emergency responsiveness, case management, HMIS tools, knowledge of safety regulations, community building
ILS Instructor
Leblanc Consulting Services
Vallejo, CA
01.2020 - 01.2021
- Working with clients who have ASD (autism spectrum disorder).
- Organize and record case notes for clients.
- Coordinate with clients' social workers on progress and outcomes.
- Help clients take steps toward independent living.
- Updating client reports with mental health status, physical health, and current goals.
- Monitor and track clients' learning and behavioral patterns.
- Teach clients positive living habits and organizational skills.
- Help clients with communication skills and problem-solving skills.
- Reporting client information and working in a team setting.
- Maintained accurate records of student attendance, grades, and progress reports.
- Promoted maximum independence by selecting and constructing therapies according to individual's physical capacity and interest.
- Used therapeutic exercises and activities to improve strength, endurance and range of motion in patients.
- Provided individualized instruction to students based on their needs and abilities.
- Recommended changes in patients' work or living environments to remain consistent with needs and capabilities.
Education
High School Diploma -
Gateway At Laney College
Oakland, CA06.2015
Associate of Arts - Ethnic Studies
Laney College
Oakland, CASkills
- MS Office
- Windows XP
- Office Suite
- Mac OS
- Google Docs
- Sales Force
- UKG
- Nexonia
- Management of operations
- Servicing the homeless
- Coordinating with city officials
- Site management
- Coordination with law enforcement
- Coordination with the fire department
- Managing large-scale safety hazards
- De-escalation practices
- Conflict resolution
- 24-hour responsiveness
- Emergency responsiveness
- Case management
- HMIS tools
- Knowledge of safety regulations
- Community building
- Program management
- Data analysis
- Budget management
- Risk assessment
- Contract compliance
- Stakeholder engagement
- Team leadership
- Performance monitoring
- Customer service
- Effective communication
- Time management
- Cross-functional collaboration
- Employee training
- Business analysis and reporting
- Managing operations and efficiency
- Proposal development
- Multi-operations management
- Performance evaluations
- Utilization management
- Staff development
Professional References
Available Upon Request
Certificate Trainings
- Coordinated Entry/ System HMIS
- Naloxone/ HEPPAC
- Mental Health First Aid
- Public Benefits 101
- Homeless & Caring Court Program
- Compassion Fatigue & Burnout Training
- Behavioral Health & Medical Crisis Services
- CalFresh Expansion SSI
- Housing Problem Solving
- Self Care and Stress Reduction
- De-escalation training
Timeline
Program Manager
Abode Services
12.2024 - Current
Program Manager
HCEB
01.2022 - 01.2024
ILS Instructor
Leblanc Consulting Services
01.2020 - 01.2021
Outreach Coordinator
Operation Dignity
10.2018 - 01.2022
High School Diploma -
Gateway At Laney College
Associate of Arts - Ethnic Studies
Laney College
Similar Profiles
Michael MurrietaMichael Murrieta
Shelter Monitor at Abode ServicesShelter Monitor at Abode Services
Janel HarrisJanel Harris
Case Manager at Abode ServicesCase Manager at Abode Services
Sierra SpencerSierra Spencer
Outreach Coordinator at Abode ServicesOutreach Coordinator at Abode Services