Daniel Lorenzi
Queens
Summary
Detail-oriented and mechanically inclined professional with over 8 years of experience in diagnostics and repair. Skilled in team collaboration and problem-solving, consistently achieving timely job completion while maintaining high standards of quality and safety.
Overview
12
12
years of professional experience
Work History
Automotive Technician Foreman
North Shore Collision Corp.
Flushing
08.2018 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Collaborated with team members to complete repair jobs on schedule, enhancing service delivery.
- Maintained a clean and organized workspace in compliance with safety standards.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Attended technical training courses when available to increase knowledge base.
- Managed inventory of tools and parts to streamline workflow and minimize downtime.
- Performed repairs on engines, transmissions, and electrical systems, ensuring adherence to quality standards.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Ensured safety and efficiency while utilizing different types of shop equipment.
Office Manager
North Shore Collision Corp.
Flushing
12.2019 - 08.2024
- Managed daily office operations and ensured smooth workflow.
- Oversaw inventory management and ordered necessary supplies for the office.
- Implemented filing systems to maintain organized records and documentation.
- Handled customer inquiries and provided support to enhance service experience.
- Developed and maintained relationships with vendors for seamless operations.
- Assessed vehicle damage and estimated repair costs for insurance claims.
- Communicated with customers to explain the estimation process and repair options.
- Collaborated with technicians to ensure accurate assessment of repair needs.
Shop Manager
Mamma Ginas Pizzeria Of Valley Stream
Valley Stream
09.2017 - 12.2018
- Managed daily operations of a busy pizzeria, ensuring smooth workflow.
- Supervised staff performance, providing training that improved team skills and service quality.
- Handled customer inquiries and resolved issues, contributing to higher customer satisfaction rates.
- Oversaw cash management processes, ensuring accurate financial transactions.
- Monitored staff performance, delivering feedback that enhanced individual development and team cohesion.
Shift Leader
Carvel Ice Cream Store
Richmond Hill
06.2014 - 09.2017
- Supervised team members during busy shifts, enhancing service efficiency.
- Scheduled staff shifts to optimize coverage during peak hours, maintaining service quality.
- Trained new employees on store procedures and customer service standards.
- Monitored daily operations to uphold cleanliness and safety standards.
- Managed inventory levels and ordered supplies, ensuring stock availability.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Aviation Career And Technical High School
Long Island City, NY06-2015
Skills
- Hands-on Mechanical Skills
- Troubleshooting and Diagnostics
- Technical documentation
- Inventory management
- Problem solving
- Time management
- Attention to detail
- Team collaboration
Timeline
Office Manager
North Shore Collision Corp.
12.2019 - 08.2024
Automotive Technician Foreman
North Shore Collision Corp.
08.2018 - Current
Shop Manager
Mamma Ginas Pizzeria Of Valley Stream
09.2017 - 12.2018
Shift Leader
Carvel Ice Cream Store
06.2014 - 09.2017
High School Diploma -
Aviation Career And Technical High School