Daniel Lutz
Neenah,WI
Summary
Dedicated Professional Driver experienced in route planning and vehicle loading. Delivered timely, on-schedule deliveries through effective navigation and strong customer service skills. Committed to upholding safety standards and enhancing customer satisfaction.
Overview
4
4
years of post-secondary education
35
35
years of professional experience
Work History
Driver
Valley Transit
Appleton, WI
09.2023 - Current
- Operated transit vehicles safely and efficiently across designated routes.
- Followed traffic laws and safety regulations to ensure passenger safety.
- Monitored vehicle condition and reported maintenance needs promptly.
- Communicated clearly with dispatch regarding route changes and delays.
- Assisted passengers with boarding, disembarking, and luggage handling.
- Provided excellent customer service by addressing passenger inquiries and concerns.
- Collaborated with team members to improve service delivery and efficiency.
UPS Driver
UPS
Oshkosh, Wisconsin
05.1991 - 09.2022
- Delivered packages efficiently within designated routes and timelines.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Inspected vehicles for safety and maintenance before each shift.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Collaborated with team members to optimize delivery routes and schedules.
- Communicated with dispatch to receive delivery updates and instructions.
- Maintained accurate delivery records and logs for company tracking systems.
- Processed shipment documents neatly and efficiently for each load.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Assisted in training new drivers on route navigation and safety protocols.
- Provided excellent customer service during package deliveries and pickups.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Presented order bills and collected payments for deliveries.
Education
Business And Restaurant Management - Business Administration And Management
Fvtc
Appleton, WI 08.1981 - 05.1985
Skills
- Route optimization
- Vehicle inspection
- Safety protocol adherence
- Time management
- Customer support
Affiliations
- 20+ years coaching children’s sports. Baseball, basketball and football. Through city leagues and helping at YMCA
- Board of directors at church, lion club and Neenah little League.
- Teaching and working with church school classes.
References
References available upon request.
Timeline
Driver
Valley Transit
09.2023 - Current
UPS Driver
UPS
05.1991 - 09.2022
Business And Restaurant Management - Business Administration And Management
Fvtc
08.1981 - 05.1985