Daniel Luzzi
Westerly,RI
Summary
Proven leader in bar management, adept at inventory control and staff training, significantly improved onboarding efficiency by [Number]% at Poochs Pour House. Excelled in vendor relationship management and sales promotion, ensuring top-notch customer service and revenue growth. Skilled in creating engaging environments and fostering team cohesion.
Overview
19
19
years of professional experience
Work History
Bar Manager
Poochs Pour House
2023.05 - Current
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Improved customer service rankings by resolving issues quickly and accurately.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing multiple% improvement over prior onboarding process.
Delivery Driver
Spark Driver
2022.05 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Bartender Trainer
Buffalo Wild Wings
2011.10 - Current
- Trained countless new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
- Supervised and monitored students' use of tools and equipment.
Bartender
Buffalo Wild Wings
2011.10 - Current
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Bartender Supervisor
Paddy's Beach Club
2005.05 - 2017.09
- Trained many new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Associate of Arts - Health And Fitness
Community College of Rhode Island
Warwick, RI05.2009
High School Diploma -
Westerly High School
Westerly, RI06.2005
Skills
- Inventory Management
- Rule Enforcement
- Revenue Forecasting
- Vendor Relationship Management
- Staff Training
- Sales Promotion
- Bar Management
- Relationship Building
- Inventory Control
Languages
Italian
Native or Bilingual
Timeline
Bar Manager
Poochs Pour House
2023.05 - Current
Delivery Driver
Spark Driver
2022.05 - Current
Bartender Trainer
Buffalo Wild Wings
2011.10 - Current
Bartender
Buffalo Wild Wings
2011.10 - Current
Bartender Supervisor
Paddy's Beach Club
2005.05 - 2017.09
Associate of Arts - Health And Fitness
Community College of Rhode Island
High School Diploma -
Westerly High School
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