Daniel Lysk
Sherwood,AR
Summary
Experienced IT professional with a proven track record of designing and managing IT configurations, ensuring network security, and excelling in facilities planning and management. I bring 30 years of expertise in leading high-performing teams, negotiating contracts, and balancing budgets. I thrive in fast-paced environments, delivering solutions that prioritize end-user needs and data security.
Overview
26
26
years of professional experience
Work History
IT Manager
Wipro
- Manage client projects and support a team of 5 help desk technicians
- Oversee client needs and inventory management
- Manage infrastructure upgrade and maintenance.
Disaster Recovery Specialist
Fidelity Information System
- Guided 100 diverse clients through disaster recovery testing and restored clients' applications on multiple platforms
- Retrofitted a 25,000 square foot storage facility to a redundant recovery work area
- Designed and scheduled installations of HVAC, telephone systems, and desktop network infrastructure.
IT Systems Analyst
Innovative Systems Inc.
01.2014
- Managed midrange business client accounts, addressing desktop, server, and networking needs
- Implemented changes and maintenance to client IT equipment
- Set up and configured servers for Exchange, VPN, Active Directory, and client applications
- Planned, installed, and managed client routers, switches, and Wi-Fi gear
- Migrated clients to Microsoft Office 365.
IBM i Engineer
Bank OZK
03.2020 - 03.2021
- Maintain enterprise high availability IBM i Banking system
- Develop and implement highly detailed plans for system maintenance and upgrades
- Document daily procedures and provide daily troubleshooting and support to IBM i System.
Desktop Site IT Manager
Teletech Corp
01.2014 - 11.2019
- Built and managed a 400-seat call center and a 220-seat call center from the ground up
- Managed site IT infrastructure, servers, and telecom gear
- Provided site performance data to upper management.
IT Systems Manager
Orbea USA
01.2013 - 01.2014
- Oversaw the relocation of technology equipment, including servers and phone systems to a new physical location
- Assisted with day-to-day IT operations
- Established a concept store and managed technology needs.
Operations Manager
Arkansas Cycling & Fitness
01.2008 - 01.2013
- Built IT infrastructure and network for two retail locations from the ground up
- Managed marketing and human resources for both locations
- Handled budgets and finances for two stores and established an employee handbook and documented procedures
- Increased sales of Sherwood location and developed an employee review and reward system.
IT Operations Manager
Competitive Cyclist
01.2007 - 01.2008
- Maintained IT infrastructure, including AS/400, Windows Servers, network gear, and Nortel PBX
- Applied software patches and fixes, provided desktop/PC support, and served as a liaison to vendor support
- Established video product review procedures and standards, implemented to final production
- Managed video studio and video production.
IT Hardware Analyst
Acxiom Corporation
01.2006 - 01.2007
- Planned for and installed client server, midrange, and mainframe equipment
- Designed and implemented high-density server environments and power utilization
- Coordinated and implemented network connectivity
- Managed data center environment.
Hardware and Facility Manager
Fidelity Information System
01.1998 - 01.2006
- Planned for and installed client servers, midrange, and mainframe equipment in the tech center
- Reconfigured hardware floor plans and network infrastructure for a 100,000 square foot tech center
- Monitored and managed the data center environment.
Custom Engineer
IBM Corporation
01.1995 - 01.1998
- Primary liaison for IBM to the Federal Reserve Bank branch in Little Rock
- Serviced various IBM devices for clients throughout central Arkansas.
Education
Computer Sciences
University of Arkansas
Little Rock, ARSkills
- Facility and Network Management Solutions
- Aperture and Visio
- Windows Server, Exchange, Active Directory, Terminal Services
- Mac OS Expert
- Network: TCP/IP, DNS, Firewall, Network Security, Wi-Fi Management
- Remote Access and VPN
- Cyclades/KVM over IP
- Video Production: Lighting, Sound Craft, Video Camera Operation, Aesthetics
- Video Editing with Final Cut Pro
Timeline
IBM i Engineer
Bank OZK
03.2020 - 03.2021
IT Systems Analyst
Innovative Systems Inc.
01.2014
Desktop Site IT Manager
Teletech Corp
01.2014 - 11.2019
IT Systems Manager
Orbea USA
01.2013 - 01.2014
Operations Manager
Arkansas Cycling & Fitness
01.2008 - 01.2013
IT Operations Manager
Competitive Cyclist
01.2007 - 01.2008
IT Hardware Analyst
Acxiom Corporation
01.2006 - 01.2007
Hardware and Facility Manager
Fidelity Information System
01.1998 - 01.2006
Custom Engineer
IBM Corporation
01.1995 - 01.1998
IT Manager
Wipro
Disaster Recovery Specialist
Fidelity Information System
Computer Sciences
University of Arkansas
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