Daniel Ma
Sales
Edina,Minnesota
Summary
I am a responsible and motivated student ready to apply my skills in the workplace. I have a successful direct marketing, service promotion, and sales history. I have experience effectively promoting products and services in door-to-door or one-on-one sales environments. Knowledgeable about business processes, paperwork requirements, and strategies for maximizing success. I offer excellent communication with customers and strangers to promote and represent the services I offer. I have the integrity and disciple to handle challenging work, and excellent time management skills. I have worked part-time in a wide range of workplaces and I have gained new skills in each one. I am ready to keep challenging myself and continue to widen my knowledge by gaining new work experience.
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
Field Canvasser
Slim And Trim Construction
Burnsville, MN
05.2023 - Current
- Conducted regular surveys and canvassing activities to identify potential customers for products and services.
- Responded to customer questions and objections to address concerns and build rapport.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Knocked on potential customer's doors and pitched my services to generate leads for the company
- Identified customer needs to provide appropriate product solutions.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
- Followed up with customers to verify satisfaction with products and services.
- Was offered Marketing Intern and a Project Manager roles within the company
Field Sales Representative
Minnesota Restoration Contractors
Burnsville, MN
05.2023 - 06.2023
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Conducted research to monitor market conditions and industry competitors.
- Knocked on doors to pitch the services I could offer them
- Maintained accurate and thorough records of leads and customer account information.
- Represented company brand during customer and prospect interactions.
- Received a better offer and a 3-year progression plan at another construction company called: Slim and Trim Construction
- Left MNRC to pursue my role as a canvasser at Slim and Trim Construction
Host
Kyoto Sushi & Grill
Eden Prairie, MN
03.2023 - 05.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Promoted business loyalty by fostering positive customer relationships.
Ski Instructor
City of Saint Paul
Saint Paul, MN
11.2022 - 03.2023
- Taught students of all ages and diversity how to Nordic ski
- Patrolled to identify anyone needing assistance and offered immediate care.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Handled student situations using logic and mediation skills.
- Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Developed exercise regimens targeting individual athlete needs.
Medical Receptionist
Acupuncture health center
Edina, Minnesota
06.2022 - 11.2022
- interacting with patients and answering their questions on package deals and future appointments
- Setting up future appointments for patients on the calendar and reminding them of the date and time of their upcoming appointments
- Answering customer calls and taking care of any questions they might have and setting up appointments through the phone
- Collaborating with my co-workers during my shifts
- Entered insurance, demographics and health history into patient database.
- Called patients to confirm scheduled appointments and obtain additional details.
- Protected patients by observing strict HIPAA guidelines.
- Took messages from patients and promptly relayed to appropriate staff.
- Processed patient payments and scanned identification and insurance cards.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Straightened up waiting room to maintain neat and organized space.
Player Services Representative
Breamar Golf Course
Edina, MN
04.2021 - 09.2021
- Cultivated loyal customer base by providing excellent customer service.
- Managed customer complaints and rectified issues to complete satisfaction.
- Greeted walk-in and phone guests, determining interests and needs.
- Cleaned and maintained golf carts by washing them and refilling fluids in the machine.
- Parked golf carts during and at the end of every shift and maintained an appropriate amount of golf carts in front of the clubhouse
- Closed and locked the golf cart garage during evening shifts, making sure the golf carts were secure and safe
- Greeted and assisted guests with variety of inquiries, promoting service standards.
Education
High School Diploma -
Minnehaha Academy
Minneapolis, MNSkills
Group and Individual InstructionCommunicationCustomer ServiceCreativity and FlexibilityIntegrity
Direct sales
Direct marketing understanding
Services promotion
Customer Relations
Client Engagement
Accomplishments
- Won the MSHSL MMTA Young Artist Piano Competition in 2019 and was placed as a finalist during the years 2018-2021.
- Won the 9th grade piano competition held by MMTF in 2019
- Placed in the MSHSL State Violin competition since 2020
- Varsity athlete in Cross-Country Running, Alpine Skiing, and Golf for Minnehaha Academy
Certification
Google Ads
Timeline
Field Canvasser
Slim And Trim Construction
05.2023 - Current
Field Sales Representative
Minnesota Restoration Contractors
05.2023 - 06.2023
Host
Kyoto Sushi & Grill
03.2023 - 05.2023
Ski Instructor
City of Saint Paul
11.2022 - 03.2023
Medical Receptionist
Acupuncture health center
06.2022 - 11.2022
Google Ads
06-2022
Player Services Representative
Breamar Golf Course
04.2021 - 09.2021
High School Diploma -
Minnehaha Academy