Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Daniel Macero

Hampden,Massachusetts

Summary

Proven leader with a track record of fostering sustainable growth at New England Practice Management through strategic decision-making and strong relationship building. Expert in building trust and solid relationships. Exceptional in interpersonal communication, I've driven initiatives that enhanced operational efficiency and profitability, achieving a 300k boost in sales for Baystate Medical Center in the first year there. Currently in the top 3 leaders for the Western Mass team for Homeworks Energy.

Overview

16
16
years of professional experience

Work History

Home Energy Specialist

Home Works Energy
10.2022 - Current
  • Evaluated potential renewable energy sources, such as solar, wind, or biomass, to determine feasibility for client implementation.
  • Enhanced client satisfaction with personalized energy management strategies and ongoing support.
  • Promoted a culture of sustainability through employee engagement initiatives focused on reducing waste and conserving resources.
  • Inspected or monitored heating, ventilating and air conditioning systems to determine energy use or potential energy savings.
  • Communicated effectively with utility customers, promptly responding to questions regarding new equipment and offering insight into incentive programs.
  • Conducted energy audits to evaluate energy use and identify conservation and cost reduction measures.

Chief Operating Officer

New England Practice Management
01.2012 - 08.2022
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
  • Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
  • Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
  • Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Improved employee satisfaction and reduced turnover through the development of effective training programs and performance management systems.
  • Spearheaded major organizational restructuring efforts, resulting in a more agile and responsive team structure.
  • Established Employee handbooks and HR policies to promote company culture and vision.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Represented organization at industry conferences and events.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.

Business Development Specialist

Baystate Medical Center
09.2008 - 09.2011
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
  • Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
  • Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.
  • Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
  • Boosted sales 300K with development of positive customer relationships.
  • Collaborated with the sales team to develop compelling proposals that clearly demonstrated the value of our offerings, leading to increased deal closures.
  • Conducted regular meetings with the physicians clients to build positive and productive relationships.

Education

No Degree - Sales Leadership And Management Courses

Asnuntuck Community College
Enfield, CT
05.2010

Bachelor of Arts - Psychology/ Business Mgt

Western New England University
Springfield, MA
05.1990

Skills

  • Self Motivation
  • Interpersonal Skills
  • Analytical Thinking
  • Task Prioritization
  • Adaptability
  • Continuous Improvement
  • Time management abilities
  • Interpersonal Communication
  • Professionalism
  • Goal Setting
  • Relationship Building
  • Decision-Making
  • Adaptability and Flexibility
  • Effective Communication
  • Active Listening
  • Team Collaboration
  • Organizational Skills
  • Excellent Communication
  • Reliability
  • Problem-solving abilities
  • Attention to Detail
  • Time Management
  • Multitasking
  • Multitasking Abilities
  • Problem-Solving
  • Teamwork and Collaboration

Affiliations

  • Theta Chi Fraternity
  • Springfield Tigers Football

Timeline

Home Energy Specialist

Home Works Energy
10.2022 - Current

Chief Operating Officer

New England Practice Management
01.2012 - 08.2022

Business Development Specialist

Baystate Medical Center
09.2008 - 09.2011

No Degree - Sales Leadership And Management Courses

Asnuntuck Community College

Bachelor of Arts - Psychology/ Business Mgt

Western New England University

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Daniel Macero