Daniel Mack
Northfield,MN
Summary
Dynamic leader with a robust background in guiding teams, managing complex projects, and achieving strategic objectives. Expertise in developing efficient processes that uphold high standards while aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence, along with a proven ability to effectively manage multiple priorities. Professional retail expert dedicated to delivering exceptional customer service and driving sales, with substantial experience in inventory management, customer engagement, and merchandising.
Overview
11
11
years of professional experience
Work History
Packaging Operator
Posts Consumer Brands
07.2023 - Current
- Achieved production targets through efficient operation of packaging machinery. Improved product quality by conducting thorough inspections and addressing defects in packaging materials. Enhanced team capabilities by training new operators on equipment and best practices. Strengthened team communication to ensure awareness of key processes and issues. Optimized machinery performance by monitoring and adjusting packaging equipment for cereal. Increased production efficiency by implementing streamlined packaging processes. Adapted to changing production demands by transitioning seamlessly between tasks. Maintained a safe and orderly work environment through strict adherence to safety policies and regular participation in training.
Hardware Sales team
Menards (Dundas)
07.2022 - 07.2023
- Achieved timely completion of daily tasks assigned by unit manager, enhancing overall workflow. Delivered consistent freight operations each morning, contributing to inventory management. Facilitated smooth store operations across multiple departments, improving customer service. Maintained physical stamina by standing for extended periods, ensuring readiness for tasks. Leveraged basic math and accounting skills to support financial processes.
Assistant Department manager
Menards (Fridley)
04.2019 - 07.2022
- department manager for 3 different departments. Plumbing 1st assistant manager, than hardware 1st assistant manager, than ending electrical 1st assistant manager is when i left Menards
- Conducted regular staff meetings to communicate goals, updates, and operational improvements effectively.
- Trained and mentored team members on product knowledge and superior customer service techniques.
- overseen freight stocking levels throughout the day
- Coordinated daily operations to ensure optimal store performance and customer satisfaction.
Head Cashier
Menards (Fridley)
03.2018 - 06.2019
- Directed training initiatives for team members in cashier duties. Optimized customer flow at registers and service desk to enhance service efficiency. Collaborated with courtesy patrol to ensure cart availability during busy periods. Strategically scheduled breaks for team members across various departments. Provided assistance to front end management on diverse tasks as required.
Courtesy Patrol
Menards (Brooklyn Park, Fridley)
01.2017 - 03.2018
- Pushed carts to designated locations within the store. Maintained cleanliness of the parking lot by removing trash. Assisted guests with loading heavy products into their vehicles upon request. Supported guest safety initiatives in the parking lot. Helped with processing returns as needed. Provided assistance to cashiers when required. Ensured the exterior of the store remained clean and free of garbage.
Clean Team
Cub Foods (Brooklyn park south)
09.2016 - 09.2017
- Facilitated ongoing customer interactions to enhance service experience. Utilized chemical solutions for effective clean-ups as required. Supported various store areas to maintain a clean shopping environment. Transported carts indoors to guarantee availability for customers. Assisted in returning perishables to designated locations. Aided customers in bagging and loading heavy groceries into vehicles upon request.
Warehouse associate
CMI inc
06.2014 - 11.2014
- Achieved timely order deliveries through effective preparation and coordination. Streamlined warehouse stock processing to improve inventory management. Cultivated a clean and safe working environment, enhancing team morale. Maintained accurate daily inventory logs, contributing to operational transparency. Elevated service quality by strictly following established procedures and regulations. Strengthened team dynamics through proactive communication and collaboration. Maximized tool utilization to meet and exceed operational goals.
Education
High School Diploma -
Hopkins High School
Hopkins06-2013
Skills
- Task prioritization
- Always pay attention to whats going on around you
- Time management
- Team work
- Product knowledge
- Sales and marketing skills
- Market understanding
- Basic IT skills
- Problem solving
Accomplishments
- Certificate: Order selector Training completed
- Certificate: Front end advancement test and training courses completed
- certificate: department manager advancement test and training courses completed
- attend a seminar at Menards headquarters
- assist with another store teardown for a rebuild in a new location
- attended various training programs with General Office to proceed Menards carrier
- completed operator A to operator 1A
- completed operator 1A to operator B
Timeline
Packaging Operator
Posts Consumer Brands
07.2023 - Current
Hardware Sales team
Menards (Dundas)
07.2022 - 07.2023
Assistant Department manager
Menards (Fridley)
04.2019 - 07.2022
Head Cashier
Menards (Fridley)
03.2018 - 06.2019
Courtesy Patrol
Menards (Brooklyn Park, Fridley)
01.2017 - 03.2018
Clean Team
Cub Foods (Brooklyn park south)
09.2016 - 09.2017
Warehouse associate
CMI inc
06.2014 - 11.2014
High School Diploma -
Hopkins High School