Daniel Magallan
San Diego,CA
Summary
Organized and dependable team-player successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
PO3/Marine Navigation
U.S. Navy Reserve
07.2013 - Current
- Check and replenish inventory to maintain optimal operations.
- Update logs, coordinate documents and write detailed reports.
- Train over 50 personnel in proper use of navigation equipment, with a goal to improve crew efficiency and productivity.
- Plan and brief personnel on missions.
- Apply thorough navigation knowledge to determine geographical location and speed with or without assistive devices.
Identity Theft Advisor
Identity Theft Resource Center
04.2022 - 10.2023
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Developed and maintained strong relationships with community resources for successful referrals.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Educated clients and families on current malicious scams, identity theft and recovery.
Parts Delivery Specialist
Oreilly Auto Pats
12.2020 - 04.2022
- Communicated customer complaints, requests, and feedback to company management for a swift resolution.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Safely and punctually delivered over 150 auto parts daily to local automobile stores from large distributors.
- Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
Turnaround Coordinator/Airline Customer Service Agent
Dnata/British Airways
06.2018 - 03.2020
- Monitored flight and duty times, coordinated schedules and recorded changes in master schedule
- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
- Ensured and monitored safety during boarding operations of over 300 passengers daily.
Education
Master of Professional Studies - Human Resource & Employment Relations
The Pennsylvania State University
Global Campus05.2025
Bachelor of Arts - Sociology
California State University San Marcos
San Marcos, CA05.2022
Skills
- Problem Solving
- Team Building
- Critical Thinking
- Safety-Conscious
- Data Entry and Maintenance
- Organization and Time Management
Timeline
Identity Theft Advisor
Identity Theft Resource Center
04.2022 - 10.2023
Parts Delivery Specialist
Oreilly Auto Pats
12.2020 - 04.2022
Turnaround Coordinator/Airline Customer Service Agent
Dnata/British Airways
06.2018 - 03.2020
PO3/Marine Navigation
U.S. Navy Reserve
07.2013 - Current
Master of Professional Studies - Human Resource & Employment Relations
The Pennsylvania State University
Bachelor of Arts - Sociology
California State University San Marcos
Similar Profiles
Jaylyn Hargett-BoyceJaylyn Hargett-Boyce
Mineman at U.S. Navy Reserve, NASMineman at U.S. Navy Reserve, NAS
Gracie LizadaGracie Lizada
Mass Communications Specialist at U.S. Navy ReserveMass Communications Specialist at U.S. Navy Reserve
James CunninghamJames Cunningham
Chaplaincy Candidate at U.S. Navy Reserve, NASChaplaincy Candidate at U.S. Navy Reserve, NAS