Daniel Magallanes

High Seniority Delivery Driver

United Parcel Service, UPS

Van Nuys, CA

03.2003 - 12.2020

Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Loaded truck and properly secured items to prevent damage for deliveries.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Fostered positive working relationships with regular customers.
Created and submitted delivery and DOT logs.
Operated vehicle safely in highly congested areas with no traffic violations.
Refilled truck after completing deliveries to return in ready-to-use condition.
Kept detailed records of deliveries and money received from customers.
Minimized company liability and risks to loads by obeying traffic laws.
Directly interacted with customers to deliver mail, packages and ordered goods.
Distributed mail on foot to residences and businesses, delivering to approximately 120-170 customers per regular year. During peak season delivered up to 200-350 stops per shift.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
Helped customers by carrying oversized parcels inside residences.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Exceeded goals through effective task prioritization and great work ethic.
Resolved problems, improved operations and provided exceptional service.
Transported hazardous materials and oversized shipments without incident.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained organized work area by cleaning and removing hazards.
Negotiated collective bargaining agreements.
Oversaw investigations into discrimination, sexual harassment or other workplace claims.
Mediated discussions between employer and employee representatives in attempt to reconcile differences.
Assessed impact of union proposals on company or government operations.
Worked flexible hours; night, weekend, and holiday shifts.
Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
Interpreted and advised on labor relations policies and previously negotiated agreements.
Delivered Priority Packages to customer locations within specific timeframes.
Identified issues, analyzed information and provided solutions to problems.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Successfully maintained clean, valid driver's license and access to reliable transportation.

Summary

Overview

Work History

High Seniority Delivery Driver

Education

No Degree - English

High School Diploma -

Skills

Affiliations

Interests

Work Availability

Timeline

No Degree - English

High Seniority Delivery Driver

High School Diploma -

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