Daniel Maldonado
Las Vegas
Summary
Organized Logistics Specialist with 5 years of experience in project management and skill at multitasking with great prioritization and focus. Skilled at data analysis and streamlining operations for increased processing functionality and optimizing business profitability. Dedicated to solutions-oriented problem-solving and effective employee training.
Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives.
Overview
10
10
years of professional experience
Work History
Logistics Specialist & Driver
Tirehub
07.2020 - Current
- Run daily routes local and out of state, delivering merchandise, picking up returns, and collecting payments.
- Load and unload tire shipments at warehouse in an efficient and timely manner
- Coordinate incoming and outgoing shipments to maintain schedules.
- Meet deadlines and orders on time to ensure clients have the product they need
- Receive shipped material into warehouse, inspect for any damages
- Kept inventory numbers accurate through regular cycle counting and year-end physical inventory.
- Achieved delivery targets with efficient routes and organized schedule management.
Porter & Customer Service Representative
Premier Indoor Boat & Rv Storage / Uhaul
01.2018 - 07.2020
- Transport vehicles between workstations to designated areas
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new promotion offers.
- Performed inspections and kept complete and accurate records of vehicle condition.
- Inspect each vehicle to verify quality of service and adherence to cosmetic standards..
- Organized work areas frequently, including restocking supplies and removing debris.
- Cleaned and organized building areas as required.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Resolved guest inquiries punctually and politely for professional customer service.
Customer Service Representative
Uhaul
01.2018 - 04.2019
- Delivered fast and friendly service regarding questions and service complaints.
- Managed customer calls efficiently in a fast-paced call center environment.
- Managed documentation for new sales, warranties, and service program sign-ups.
- Maintained customer satisfaction by addressing customer needs and resolving concerns.
- Handled customer inquiries, billing questions, payments, and service requests.
- Explained promotions and special offers to customers.
- Answered 40 inbound calls each day to handle various concerns, set appointments, and close sales.
- Contributed to billing accuracy by determining charges for services requested, collecting deposits, and arranging long-term payment plans.
Warehouse Worker
WT Warehouse
05.2015 - 01.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in receiving, stocking and distribution of merchandise and monthly inventory audits.
- Boosted team efforts by backing up fellow warehouse workers in managing incoming and outgoing products.
- Met physically-demanding performance targets, staying in shape to quickly cover long distances each day.
- Kept customer and storage areas presentable with frequent cleaning.
- Worked directly with vendors to obtain contract-allowable refunds for damaged or defective items.
- Operated equipment while observing standard safety procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
Education
High School Diploma -
Century High Shool
Alhambra, CA04-2005
Skills
- Delivery inspection
- Warehousing and delivery
- Increasing efficiency and productivity
- Operating forklifts
- Inventory documentation
- Clean driving record
- Cycle counting
- Shipment receiving
- Safety practices
- Order preparation
- Inventory restocking
- Customer assistance
- Complaint resolution
- Inbound and outbound calling
- Shipping procedures
- Product sales
Languages
Spanish
Limited Working
Timeline
Logistics Specialist & Driver
Tirehub
07.2020 - Current
Porter & Customer Service Representative
Premier Indoor Boat & Rv Storage / Uhaul
01.2018 - 07.2020
Customer Service Representative
Uhaul
01.2018 - 04.2019
Warehouse Worker
WT Warehouse
05.2015 - 01.2018
High School Diploma -
Century High Shool
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