Detail-oriented Maintenance Technician experienced in performing general maintenance of equipment as well as infrastructure. Receive and execute service requests with efficiency and quality. Follow the prescribed regimen for routine maintenance. Clean and inspect mechanical, plumbing, and electrical systems and report deficiencies. Maintain optimal health and safety of building occupants during maintenance work. Basic knowledge in Networking, TCP/IP, VPN, LAN/WAN, Wireless Networking. Basic knowledge in Software & Tools: MS Office Suite and VMware. Basic understanding of Operating Systems: Windows, Linux, MacOS
Overview
7
7
years of professional experience
Work History
Facilities Maintenance Technician
American Farmers & Ranchers Mutual Insurance
12.2022 - Current
Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
Enhanced facility appearance with thorough cleaning and maintenance of both interior and exterior spaces.
Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Keepingping an eye on infrastructure to guarantee its safety and functionality.
Look for strategies to save energy and lower operational expenses.
Assist in overseeing interactions with service providers and contractors.
Take quick action to address emergencies.
Make sure that maintenance tasks are scheduled so as not to interfere with board meetings, work flow, etc.manage the demands of the institution, including external grounds maintenance, contractor coordination, and the preservation of the property's appearance and structural integrity.
Maintain normal upkeep and simple repairs for fleet vehicles. fundamental carpentry abilities, such as installing doors and making door frames.
Minimal HVAC, small electrical, and minor plumbing ability to recognize safety hazards and act promptly to meet demands.
Work with the team to efficiently manage costs.
Supervise the upkeep of the landscape.
Helpdesk
American Farmers & Ranchers Mutual Insurance
12.2022 - Current
Delivered helpdesk service and support to coworkers.
Streamlined helpdesk operations, providing timely technical support to end users.
Streamlined helpdesk operations by prioritizing requests and allocating resources efficiently.
Expedited problem resolution through effective communication with helpdesk support teams.
Reduced helpdesk tickets by providing comprehensive user training and ongoing support.
Monitored helpdesk and responded to incoming tickets to address support needs.
Streamlined helpdesk processes by creating detailed documentation and updating knowledge base articles.
Maintained detailed documentation of helpdesk interactions, enabling efficient issue tracking and resolution.
Supported end-users through timely resolution of helpdesk tickets, enhancing overall user satisfaction.
Contributed to positive team environment by assisting colleagues with complex helpdesk requests.
Maintenance Technician
Riverwind Hotel
06.2019 - 11.2022
Overseeing hotel infrastructure to ensure functionality and safety.
Managing maintenance teams.
Organizing repair, installation and renovation projects Maintain activity logs.
Find ways to reduce hotel operating costs and conserve energy. Assist in managing relationships with contractors and service providers Act fast to resolve emergency issues.
Plan and oversee renovations and construction.
Organize repair projects in a manner that does not disturb guests.
Arrange for routine maintenance in hotel rooms, lobbies and facilities Inspect hotel regularly to ensure it meets safety standards.
In-depth knowledge of health and safety regulations.
Familiarity with minor plumbing, minor electrical, and minor HVAC Ability to spot safety risks and address needs quickly Problem-solving aptitude.
Excellent organizational and leadership skills.
Grocery Team Member
Raley's
06.2017 - 04.2019
Properly stock shelves with products.
Safely and accurately restock product shelves.
Ensure products are front-facing and orderly on shelves.
Interact with customers.
Relay information to customers in regard to items in store.
Support other grocery store personnel such as cashiers to help with checkout process.
Demonstrate excellent customer service skills.
Provide attention to detail and ability to learn product information as well as location to provide to customer.
Education
Bachelor of Science - Cyber Security
Southern Nazarene University
Bethany, OK
05.2025
Skills
HVAC Systems
Power Tool Operation
Plumbing Repairs
Furniture Assembly
Electrical Troubleshooting
Equipment Installation
Drywall Repair
Pest Control
Vehicle Maintenance
Lighting Systems
Groundskeeping
Appliance Repair
Building Maintenance
Mechanical Troubleshooting
Willing to Learn
Equipment Assembly
Hand and power tool use
Decision-Making
Pressure Washing
Lighting fixture maintenance
Landscaping and groundskeeping
Facilities Painting and Repair
Safety Monitoring and Compliance
Supply Ordering
General Plumbing
Training & development
Organizational skills
Root cause analysis
Basic knowledge in Networking, TCP/IP, VPN, LAN/WAN, Wireless Networking basic knowledge in Software & Tools: MS Office Suite and VMware basic understanding of Operating Systems: Windows, Linux, MacOS
Timeline
Facilities Maintenance Technician
American Farmers & Ranchers Mutual Insurance
12.2022 - Current
Helpdesk
American Farmers & Ranchers Mutual Insurance
12.2022 - Current
Maintenance Technician
Riverwind Hotel
06.2019 - 11.2022
Grocery Team Member
Raley's
06.2017 - 04.2019
Bachelor of Science - Cyber Security
Southern Nazarene University
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