Daniel Maradiaga
Controlled F.O.R.C.E
Deerfield,NH
1
Language
29
years of professional experience
To be an active employee who contributes to the Mission, Visions and Values of the company and to interact on a professional level with other employees. To give excellent performance, and to translate my experience, knowledge, skills and abilities into value for the organization.
Work History
Outreach and Civic Engagement Manager
1 Year 8 Months- Coordinated citizenship clinics in New Hampshire with MIRA’s citizenship team to enhance access to citizenship resources.
- Engaged in community outreach by collaborating with community leaders and their communities.
- Outlined company mission and values to stakeholders: Build relationships with immigrants, immigrant serving organizations and existing support networks.
Business Owner
18 Years 8 Months- Managed daily staffing and operations.
- Planned and executed marketing strategies to enhance service visibility.
- Delivered customer service and resolved issues.
- Described company mission and services in the commercial cleaning industry.
- Executed cleaning tasks in commercial establishments to maintain cleanliness standards.
- Developed and implemented strategic business plans to drive growth and profitability.
- Analyzed market trends to identify opportunities for expansion and product diversification.
Private Contractor (Controlled Force)
28 Years 8 Months- Led operational workflows to ensure efficiency and compliance with safety standards.
- Mentored junior contractors, enhancing team capabilities and performance.
- Implemented process improvements that increased safety.
Probation & Parole Officer
9 Years- Juvenile Parole & Probation Officer
- Supervised pre-adjudicated and adjudicated delinquents, CHINS, and/or parolees under authority of New Hampshire Family and District Courts and other states through Inter-State Compact or NH Juvenile Parole Board, ensuring adherence to legal guidelines.
- Reported and prosecuted violations of conditional release by youths before courts, monitored parent compliance with court orders, and communicated parent violations to the court, facilitating accountability in the juvenile justice process.
Program Specialist
1 Year- Family Services Specialist
- Built relationships with immigrants, immigrant-serving organizations, and existing support networks to enhance service delivery.
- Developed strong relationships with community resources and community to assist with the transition of newcomers.
- Facilitated support groups to generate ideas for integrating the immigrant community into the broader New Hampshire community.
- Worked with stakeholders to build partnerships and enhance community engagement. with creating Welcoming New Hampshire.
Marketplace Assister
1 Year 11 Months- Assisted consumers with health insurance applications in English and Spanish. (in English and Spanish) to apply for Health Insurance through the Marketplace online or by telephone.
- Provided accurate information regarding health insurance options to consumers./education to consumers about options.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Family Support Worker / Interpreter – Spanish/English
3 Years 11 Months- Provided accurate spoken interpretation during health encounters, facilitating effective communication between clients and healthcare providers.
- Assisted clients in navigating agency processes to obtain necessary information. to obtain necessary information from other agencies.
- Facilitated family support services, enhancing communication and collaboration among families and healthcare providers.
- Developed individualized care plans to address diverse family needs and promote positive outcomes.
- Conducted assessments to identify strengths and challenges within family dynamics, ensuring tailored support strategies.
Customer Service Representative II
2 Years 11 Months- Handled customer inquiries on billing and account information, ensuring accurate and timely responses.
- Resolved customer inquiries efficiently using CRM software, improving service response times.
- Assisted customers with account management, ensuring accurate information and timely updates.
- Collaborated with team members to enhance problem-solving strategies for complex customer issues.
Enrollment Coordinator
4 Years 11 Months- Conducted interviews and completed applications as an on-site Medicaid representative.
- Conducted in-reach and outreach to the community to complete Medicaid applications.
- Coordinated enrollment processes to enhance patient access to community health services.
- Developed and maintained strong relationships with patients, ensuring effective communication throughout enrollment.
- Streamlined documentation procedures, improving accuracy and reducing processing times for new enrollments.
Bilingual Medical Case Manager
2 Years 11 Months- Coordinated enrollment and referrals to social service providers, ensuring comprehensive long-term follow-up.
- Acted as a cultural broker and resource for the organization, assisting other MCHC staff in serving the Latino population more effectively.
- Coordinated comprehensive care plans to address patient needs and improve health outcomes.
- Collaborated with multidisciplinary teams to ensure seamless service delivery for clients.
- Monitored patient progress and adjusted interventions to enhance treatment effectiveness.
Prevention Educator
11 Months- Educated public on risk factors and prevention strategies.
- Educated Hispanic community to enhance understanding of health risks.
- Identified and engaged injector drug users and sex workers to provide support resources.
Street Outreach
1 Year 11 Months- Supported at-risk youth in crisis by providing guidance and access to resources.
- Assisted youth in crisis by identifying essential resources.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Criminal Justice
Skills
Event coordination
Teamwork
Community networking
Research
Community engagement
Cross-functional collaboration
Public presentations
Staff training
Project management
Languages
Spanish
Native or Bilingual
Timeline
Outreach and Civic Engagement Manager
New Hampshire Alliance for Immigrants and Refugees
01.2025 - CurrentRead More
Program Specialist
State Of New Hampshire
08.2014 - 08.2015Read More
Probation & Parole Officer
State of New Hampshire
01.2014 - 01.2023Read More
Marketplace Assister
Foundation for Healthy Communities
01.2013 - 12.2014Read More
Business Owner
GIDEMA
01.2008 - CurrentRead More
Family Support Worker / Interpreter – Spanish/English
Dartmouth Hitchcock Clinic
01.2008 - 12.2011Read More
Customer Service Representative II
Public Service of NH
01.2006 - 12.2008Read More
Enrollment Coordinator
Manchester Community Health Center
01.2002 - 12.2006Read More
Bilingual Medical Case Manager
Manchester Community Health Center
01.2000 - 12.2002Read More
Prevention Educator
Greater Manchester AIDS pro.
01.2000 - 12.2000Read More
Private Contractor (Controlled Force)
Controlled F.O.R.C.E
01.1998 - CurrentRead More
Street Outreach
Child Family Services
01.1998 - 12.1999Read More
Franklin Pierce College
Bachelor of Science from Criminal Justice
Read More