Daniel Marick
Leesburg,FL
Summary
Proven Parts Driver with a track record of enhancing customer satisfaction and streamlining delivery processes at AutoZone. Leveraged strong time management and safe driving practices to ensure timely and accurate deliveries, significantly reducing client downtime. Excelled in team collaboration and demonstrated exceptional reliability, contributing to improved inventory accuracy and customer service excellence.
Overview
3
3
years of professional experience
Work History
Parts Driver
Advance Auto Parts
10.2022 - Current
- Collected returned items from customer locations.
- Facilitated smooth handover of auto parts to clients by verifying order details before departure from the warehouse facility.
- Collaborated with sales team to identify potential upselling opportunities while interacting with clients during deliveries.
- Assisted customers in locating specific parts within the warehouse facility upon request.
Auto Parts Driver
AutoZone
10.2021 - 10.2022
- Enhanced customer satisfaction by accurately and efficiently delivering auto parts to clients.
- Troubleshot delivery issues, providing swift resolutions that maintained high levels of customer satisfaction.
- Handled emergency orders with prompt attention, minimizing client downtime due to part unavailability.
- Provided exceptional customer service with timely communication regarding delivery statuses.
- Safely operated company vehicles, adhering to all traffic laws and maintaining a clean driving record.
- Developed strong relationships with clients through consistent professionalism and reliability in deliveries.
- Maintained detailed records of deliveries, ensuring accurate billing and inventory management.
- Loaded and unloaded trucks, ensuring proper handling of delicate auto parts to prevent damage.
- Proactively reported any discrepancies found in inventory counts during loading/unloading processes, ensuring accurate stock levels at all times.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Pulled parts off store shelves to fill customer orders.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Minimized company liability and risks to loads by obeying traffic laws.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Kept detailed records of deliveries and money received from customers.
Education
General Studies
06.1968
Skills
- Delivery planning
- Parts pulling
- Safe driving practices
- Efficient multitasking
- Strong time management
- Team player attitude
- Reliability and punctuality
- Planning routes
- Defensive driving techniques
- Route planning
Timeline
Parts Driver - Advance Auto Parts
10.2022 - Current
Auto Parts Driver - AutoZone
10.2021 - 10.2022
The Dalles High School - , General Studies
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