Accurately entered orders using POS system and coordinated timing with kitchen and bar staff.
Presented menu recommendations, specials, and beverage pairings to support guest satisfaction.
Monitored table readiness, reset dining areas, and maintained cleanliness throughout shift.
Bartender
8 Months
Movie Tavern | 08.2024 - 04.2025
Mixed alcoholic and nonalcoholic beverages following recipe standards and service requests.
Verified guest identification and upheld alcohol service compliance during busy shifts.
Processed payments accurately through POS system and balanced bar transactions.
Restocked liquor, beer, wine, garnishes, and glassware to maintain service readiness.
Direct Support Professional
7 Years 3 Months
Devereux | 04.2017 - 07.2024
Supported individuals with daily living activities, promoting independence and dignity in residential settings.
Implemented individualized behavior support plans to reinforce positive routines and reduce escalations.
Documented incidents, progress notes, and care activities accurately in electronic records.
Assisted with medication administration following prescribed protocols and safety procedures.
Facilitated community outings and recreational activities aligned with person-centered goals.
Maintained safe, clean environments while following confidentiality, compliance, and mandatory reporting standards.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Sales Associate
7 Months
Hot Topic | 09.2016 - 04.2017
Assisted customers with product selection, sizing, and styling recommendations in fast-paced retail environment.
Processed sales transactions accurately, including returns, exchanges, and payment handling at register.
Replenished merchandise, folded apparel, and maintained organized displays to support visual standards.
Resolved customer concerns professionally while delivering knowledgeable service on promotions and product availability.
Barista/Cashier
6 Months
Starbucks | 09.2016 - 03.2017
Prepared handcrafted beverages and food items following Starbucks recipes and quality standards.
Operated POS system, processed payments, and handled cash transactions accurately.
Greeted customers, took orders, and delivered friendly service in fast-paced shifts.
Maintained clean service areas, restocked supplies, and followed sanitation procedures.
Supported drive-thru and mobile order flow with accurate, timely fulfillment.
Server
9 Months
Movie Tavern | 03.2016 - 12.2016
Responded promptly to guest concerns, resolving issues with professionalism and courtesy.
Communicated food allergies and special requests clearly to kitchen staff to ensure accuracy.
Supported smooth service flow by balancing multiple tables and prioritizing urgent requests.
Collaborated with team members during high-volume periods to maintain efficient, consistent service.
Server
7 Months
World Of Beer | 03.2016 - 10.2016
Communicated special requests and dietary needs clearly to support accurate meal preparation.
Restocked service stations, polished glassware, and prepared sections for peak dining periods.
Followed restaurant standards for food safety, sanitation, and alcohol service compliance.
Supported team members during high-volume shifts and maintained consistent service flow.
Direct Support Professional
2 Years 3 Months
Peaceful Living | 11.2013 - 02.2016
Monitored client wellbeing, identifying changes in behavior and escalating concerns promptly.
Collaborated with interdisciplinary team members to maintain consistent support strategies.
Maintained clean, safe, and well-organized patient environment.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted disabled clients to support independence and well-being.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Transported clients to medical and dental appointments to provide support.
Cashier
1 Year 10 Months
Henning’s Market | 01.2012 - 11.2013
Processed customer purchases accurately using point-of-sale system and handled cash, credit, and debit transactions.
Scanned groceries efficiently while applying coupons, promotions, and store discounts at checkout.
Balanced cash drawer and verified register totals to maintain accurate daily payment records.
Bagged merchandise carefully and organized checkout area to support smooth customer flow.
Cashier/Photo Tech
1 Year 3 Months
Walgreen’s | 10.2010 - 01.2012
Processed cash, credit, and debit transactions accurately using point-of-sale system
Greeted customers and provided prompt checkout service in fast-paced retail environment
Verified prices, coupons, and promotions to ensure correct purchase totals
Handled returns and exchanges while following store policies and procedures
Restocked front-end supplies and organized impulse merchandise near checkout area
Greeted customers entering store and responded promptly to customer needs.
Stocked, tagged and displayed merchandise as required.
Education
No Degree - Media Studies
Montgomery County Community College | Blue Bell, PA
High School Diploma - General Studies
Faith Christian Academy | Sellersville, PA | 05.2010
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Calm under pressure
Active listening
Excellent communication
Dependable and responsible
Caretaking
Driving
De-escalation skills
Musical ability
including singing and playing the guitar
Intermediate understanding of Spanish and German
Certification
Security Guard Essentials Certificate of Completion from Nightlife Security Consultants.