Experienced transportation and logistics professional with hands-on experience in delivery driving, dispatching, driver coordination, and operations management. Skilled in coordinating drivers and routes, managing daily operations, resolving delivery issues, and maintaining communication between drivers, customers, and management. Reliable, organized, safety-conscious, and comfortable working in fast-paced environments.
Work History
Manager / Dispatcher / Driver
1 Year 1 Month
TForce | 09.2025 - Current
Coordinated daily transportation and delivery operations, including driver assignments, routes, schedules, and workloads.
Managed and supported drivers to ensure deliveries were completed safely, accurately, and on schedule.
Served as a primary point of contact for drivers regarding route changes, delivery issues, customer concerns, and operational needs.
Monitored daily operations and addressed problems quickly to minimize delays and disruptions.
Assisted with training and onboarding drivers while reinforcing company procedures and safety standards.
Maintained communication between drivers, management, customers, and team members to ensure smooth daily operations.
Performed delivery driving responsibilities while providing professional customer service.
Prioritized daily tasks and adjusted operations as needed in a fast-paced transportation environment.
Delivery Driver / Dispatcher
2 Years 7 Months
Amazon | 01.2023 - 08.2025
Safely operated a delivery vehicle while completing daily routes and meeting delivery requirements.
Delivered packages to residential and commercial customers while providing professional customer service.
Used navigation and delivery technology to efficiently manage assigned routes.
Communicated with dispatch and management regarding delays, delivery exceptions, and customer concerns.
Assisted with driver coordination and resolving operational issues in a dispatch capacity.
Followed company safety procedures and delivery standards.
Maintained accurate delivery information and handled packages responsibly.
Worked efficiently in a high-volume, fast-paced delivery environment.
Vaccination Administrative Support
1 Year 9 Months
Kaiser / APR Consulting | 03.2021 - 12.2022
Checked in and verified patients for vaccination appointments.
Completed and organized required paperwork while maintaining confidential records.
Directed patients throughout the vaccination site and answered questions regarding the vaccination process.
Supported LVNs and RNs with daily site operations.
Assisted with ordering, receiving, storing, and transporting vaccines according to established procedures.
Assisted with cleaning, sanitization, infection control, and waste management.
Communicated with team members to support efficient daily operations.
Cleaner / Cashier
1 Year 7 Months
Fabulous Grill | 08.2019 - 03.2021
Maintained clean, organized, and sanitary work areas.
Handled cashier responsibilities and assisted customers.
Assisted with food preparation and general restaurant operations.
Worked effectively with team members in a fast-paced environment.
Developed strong customer service, communication, and organizational skills.
Life Insurance Sales
2 Months
PHP Life Insurance | 06.2019 - 08.2019
Assisted with life insurance sales and customer communication.
Developed sales, communication, and customer-service skills.
Coordinated with team members regarding daily activities and business operations.