Daniel Marom

• Streamlined mortgage application processes by implementing new software and improving communication with clients.
• Assisted in closing high volumes of mortgages by efficiently organizing documentation and coordinating with underwriters.
• Improved client satisfaction rates by providing exceptional customer service and promptly addressing concerns.
• Contributed to increasing overall loan production by consistently meeting monthly sales goals and targets.
• Reduced mortgage processing timeframes by diligently following up on outstanding documents from clients and third-party vendors.
• Enhanced team productivity by collaborating effectively with colleagues, sharing best practices, and offering support when needed.
• Developed strong relationships with real estate agents, fostering a positive reputation within the industry for our firm.
• Increased client retention rates through regular follow-ups, ensuring customers were satisfied with their mortgage products.
• Maintained thorough knowledge of various loan programs to accurately advise clients on suitable options based on their financial situations.
• Ensured compliance with federal regulations by meticulously reviewing loan applications for accuracy and completeness.
• Prepared comprehensive loan proposals for prospective borrowers, outlining terms, interest rates, fees, and other important information.

• Collaborated with underwriting team to resolve any discrepancies or issues found in loan applications, ensuring a smooth approval process for clients.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Worked with underwriters to fix application problems and resolve issues.
• Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
• Analyzed loan applications and credit reports to determine loan eligibility and risk level.
• Checked loan documents for accuracy prior to closing.
• Explained different types of loans pertaining to client situations.
• Negotiated loan terms and conditions with clients to maximize profitability.
• Fielded customer complaints and provided solutions.
• Reviewed loan files and updated to match current standards.
• Reviewed and validated details of loan applications and closing documentation.
• Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
• Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
• Analyzed credit reports to assess risk and determine applicants' ability to repay loans.

• Expanded national account base by identifying potential clients and executing targeted sales strategies.
• Strengthened customer relationships for long-term success through consistent, personalized communication and service.
• Increased overall company revenue with the strategic acquisition of new national accounts in various industries.
• Developed compelling sales presentations to showcase product offerings and persuade decision-makers to close deals.
• Collaborated with marketing teams to create effective promotional materials tailored for specific target markets.
• Delivered exceptional customer service, addressing concerns and ensuring satisfaction throughout all stages of the sales process.
• Negotiated favorable contract terms with clients, balancing their needs with company objectives for profitability and growth.
• Established clear lines of communication between departments involved in servicing national accounts, fostering collaboration toward common goals.
• Efficiently resolved sales, service and account issues to maximize customer satisfaction.

• Increased client satisfaction by providing personalized financial advice and investment recommendations.
• Developed comprehensive financial plans for clients to achieve their short-term and long-term goals.
• Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
• Collaborated with team members to develop strategies for optimizing client portfolios and managing risk.
• Built strong relationships with clients through consistent communication and exceptional customer service.
• Provided ongoing support for clients experiencing financial challenges, offering guidance on debt management and budgeting techniques.
• Expanded client base through targeted marketing efforts and referrals from satisfied customers.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.

Distributed ad space for The Spectrum, Buffalo University's Independent Student Newspaper, which is published three times weekly, with a run of 7,000 copies per issue.
• Researched companies to determine the best potential target accounts to benefit from advertising in The Spectrum to increase new customer ad space sales.
• Contacted organizations to explain how advertising in The Spectrum would promote product or service and increase business revenue.
• Analyzed potential clients' needs to recommend effective ad format and space.
• Calculated costs of ads and relayed information to clients.