Daniel Marr
Queens,NY
Summary
Dedicated and results-driven professional with a proven track record in delivering exceptional customer service. Possesses strong time management skills, ensuring efficiency and productivity in all tasks. Known for resourcefulness in problem-solving and adapting to dynamic situations. Thrives in fast-pace/ high stress environments, consistently exceeding expectations. Collaborative team player with excellent communication and interpersonal skills, fostering a positive and productive work environment. Eager to contribute these skills to a dynamic team and make a meaningful impact.
Overview
7
7
years of professional experience
Work History
Order Writer
Trader Joe's
09.2023 - Current
- Streamlined the order writing process for increased efficiency through effective communication with sales representatives and clients.
- Collaborated closely with the sales team to optimize order fulfillment, resulting in improved lead times and reduced backorders.
- Maintained up-to-date knowledge of products, pricing, and promotions to ensure accurate order placement for customers.
- Contributed to company growth by identifying opportunities for cross-selling additional products during the order writing process.
- Reduced processing time with diligent attention to detail, ensuring accurate data entry and timely submission of orders.
- Achieved a high level of customer satisfaction, addressing concerns promptly and providing comprehensive resolutions.
Freelance Graphic Designer
Self
01.2017 - Current
- Enhanced client satisfaction by delivering high-quality graphic design projects within tight deadlines.
- Streamlined design processes by implementing efficient project management tools, reducing time spent on administrative tasks.
- Increased website traffic by designing engaging social media graphics that effectively communicated brand messages.
- Created compelling visual identities for new businesses, establishing a strong brand presence in the market.
- Managed multiple projects simultaneously while maintaining strict adherence to client specifications and industry standards.
Sales Associate
Target
02.2020 - 09.2022
- Manage the store's sales floor, ensuring all merchandise is stocked and presented in a neat and attractive manner
- Build and cultivate strong relationships with customers by providing exceptional service and offering advice and knowledge on specific items
- Set planograms and sales planners on the floor unsupervised
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Bartender
Radio City Music Hall
11.2019 - 07.2020
- Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payment for customers
- Smoothly processed incoming orders, handling over 400 transactions per day with exceptional accuracy
- Properly verified customer identification for alcohol purchases
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Associate of Science - Sports Science
Queensborough Community College of The City University of New York
Oakland Gardens, NY09.2024
Skills
- Decision Making
- Attention to Detail
- Resourcefulness
- Problem Solving
- Computer Skills
- Team Collaboration
- Critical Thinking
- Time Management
- Adaptability
- Strong Organization
- Leadership
- Creativity
Languages
English
Native or Bilingual
Software
Microsoft Word
Microsoft Excel
Adobe Photoshop
Microsoft PowerPoint
Timeline
Order Writer
Trader Joe's
09.2023 - Current
Sales Associate
Target
02.2020 - 09.2022
Bartender
Radio City Music Hall
11.2019 - 07.2020
Freelance Graphic Designer
Self
01.2017 - Current
Associate of Science - Sports Science
Queensborough Community College of The City University of New York