Daniel Martinez
Silver Spring,MD
Summary
An Associate of Arts Student committed to ensuring the best environment for everyone involved. Able to work with others as a team and able to adapt and learn.
Overview
5
5
years of professional experience
Work History
Associate
Five Below
12.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
Moving Assistant
Friends And Family Members
11.2021 - 11.2021
- Arranged items at destination according to requests and instructions.
- Loaded and unloaded trucks with possessions
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Communicated courteously and professionally to drive satisfaction.
Cleaning
Friends And Family Members
11.2021 - 11.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
Volunteer
Hughes United Methodist Church
07.2019 - 07.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Associate of Arts And Sciences - General Studies
Montgomery College
Rockville, MD06.2026
Skills
Time Management
Conflict Resolution
Speaking
Customer Service Excellence
Issue Resolution
Guest Inquiries
Customer Engagement
Flexible Schedule
Oral communication
Supporting sales staff
Friendly and Helpful
Team Cooperation
Timeline
Associate
Five Below
12.2023 - Current
Moving Assistant
Friends And Family Members
11.2021 - 11.2021
Cleaning
Friends And Family Members
11.2021 - 11.2021
Volunteer
Hughes United Methodist Church
07.2019 - 07.2019
Associate of Arts And Sciences - General Studies
Montgomery College