Daniel Martinez
Irving,TX
Summary
Driven leader with a proven track record at Walmart, adept in leveraging excellent people skills and organizational prowess to enhance customer satisfaction and streamline operations. Expert in managing high-volume transactions and maintaining meticulous inventory control, achieving a seamless shopping experience. Demonstrates strong communication and leadership, ensuring team efficiency and goal attainment.
Overview
13
13
years of professional experience
Work History
Retail
Walmart
Irving, TX
03.2018 - Current
- Monitored inventory and re-stocked shelves to ensure customers could purchase the items they were seeking
- Delivered a prompt checkout experience for 130+ daily customers while answering questions and concerns at checkout
- Assisted in unloading 7 trucks of inventory into the stock room while maintaining an organized approach to ensure 0% inventory slipped through the cracks
Shift Lead
Golden Chick
Dallas, TX
09.2013 - 03.2018
- Adept in serving drive-thru and providing walk-in customers with optimal customer service.
- Remain knowledgeable and up-to-date about menu offerings and promotions.
- Prepare food and drinks properly.
- Successfully complete 8-hour shifts, standing and moving for extended periods of time.
- Adhere to all food safety regulations.
- Enthusiastically collaborate with other team members to meet goals and promote the company brand.
- Handle miscellaneous tasks as needed to support the team's goals.
Shift Lead
Jack in the Box
Dallas, TX
06.2011 - 08.2013
- Served as a punctual and positive professional in this busy major interstate restaurant.
- Offered customers accurate menu options and suggestions based on their specific needs and desires.
- Remained up-to-date and knowledgeable about any menu changes, as well as seasonal offerings.
- Provided fast and courteous customer service at the check-out window.
- Successfully handled up to 250 transactions per week.
- Maintained a clean and sanitary workspace at all times.
Skills
- Excellent people skills
- Leadership
- Strong communication skills
- Attention to detail
- Proven organizational skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail
Walmart
03.2018 - Current
Shift Lead
Golden Chick
09.2013 - 03.2018
Shift Lead
Jack in the Box
06.2011 - 08.2013