Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DANIEL MARTINEZ

Miami,FL

Summary

A sales and customer service oriented hardworking associate with a proven track record for building long-term business relationships, generating new business, consistently increasing productivity, organizing systems, and customer satisfaction within an organization.

Overview

4
4
years of professional experience

Work History

Server

La Canita Palms at Town & Country
03.2025 - Current
  • Company Overview: Highly skilled customer service professional with extensive experience at La Canita, a renowned Cuban-Caribbean restaurant in Kendall. Known for exceptional interpersonal skills and the ability to foster positive guest interactions in a fast-paced dining environment. Consistently achieves customer satisfaction, as demonstrated by over 200 five-star reviews. Expertise includes menu knowledge, handling special requests, and managing customer concerns with efficiency and a positive demeanor. Plays a key role in ensuring a seamless dining experience, contributing to La Canita’s reputation for excellence and customer loyalty.
  • Highly skilled customer service professional with extensive experience at La Canita, a renowned Cuban-Caribbean restaurant in Kendall. Known for exceptional interpersonal skills and the ability to foster positive guest interactions in a fast-paced dining environment. Consistently achieves customer satisfaction, as demonstrated by over 200 five-star reviews. Expertise includes menu knowledge, handling special requests, and managing customer concerns with efficiency and a positive demeanor. Plays a key role in ensuring a seamless dining experience, contributing to La Canita’s reputation for excellence and customer loyalty.

Sales Associate

Aeropostale at Southland Mall
11.2022 - 11.2024
  • Sales role with client satisfaction being the center of every interaction.
  • Focused on creating meaningful relationships with customers which assisted me in generating sales, receiving referrals from satisfied customers and repeat business.
  • Sales performance measured, multiple employee of the month awards received.
  • Once clothing products are selected, also responsible for charging and collecting payment.
  • Handle cash and make sure all transactions balance at the end of each shift.
  • Assist with closing procedures while also making sure clothing products are properly displayed along the store.

Server/Cook/Cashier

Xochimex Cantina Grill at Old Cutler Road
05.2023 - 08.2023
  • Assisted clients with orders while providing a high level of customer service.
  • Responsible for cooking food, made to order, ensuring food was prepared just right.
  • Processed payment for orders and upsold customer loyalty rewards program which generates additional income to restaurant.
  • Handled opening and closing procedures while also making sure store had proper levels of inventory (food products) each day.

Front Service Clerk

Publix Supermarket at South Dade Plaza
05.2021 - 08.2022
  • Strong focus on customer service, in this role I assisted customer’s bag their groceries and take their shopping carts to their vehicle while then returning the shopping cart back to store.
  • Held conversations with clients while assisting with groceries which created relationships and loyalty, having clients request for me to be the associate that assists them.

Professional Plant Transporter

Plants N Design
05.2021 - 08.2021
  • In this role I focused on transporting flowers and paints to different locations as needed, making sure to handle each product with care to ensure nothing was damaged.
  • Assisted store with organizational system, making use of space the most efficient way.
  • Assisted clients answering questions regarding products offered while making suggestions and recommendations on what to purchase.

Education

High-School -

SOMERSET ACADEMY CHARTER HIGH
Homestead, FL
05.2025

Skills

  • Excel
  • Word
  • PowerPoint
  • Adobe Acrobat Professional

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

La Canita Palms at Town & Country
03.2025 - Current

Server/Cook/Cashier

Xochimex Cantina Grill at Old Cutler Road
05.2023 - 08.2023

Sales Associate

Aeropostale at Southland Mall
11.2022 - 11.2024

Front Service Clerk

Publix Supermarket at South Dade Plaza
05.2021 - 08.2022

Professional Plant Transporter

Plants N Design
05.2021 - 08.2021

High-School -

SOMERSET ACADEMY CHARTER HIGH

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DANIEL MARTINEZ