Daniel Martinez

Customer Sales Associate

The UPS Store Inc.

08.2022 - Current

Assisted customers with product selection and service inquiries to enhance overall satisfaction.
Processed transactions accurately using point-of-sale systems, ensuring seamless customer experiences.
Managed inventory levels, restocking supplies to maintain store organization and efficiency.
Educated customers on shipping options, promoting value-added services for enhanced sales opportunities.
Collaborated with team members to address customer concerns and resolve issues promptly.
Executed daily store operations, maintaining cleanliness and order for a welcoming environment.
Adapted quickly to changing demands, demonstrating flexibility in fast-paced retail environment.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Provided optimal customer engagement, resulting in increased sales conversions.
Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
Adhered to company safety policies regarding floor management and customer interactions.
Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
Resolved customer complaints professionally, ultimately retaining their loyalty to the store.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in inventory management, ensuring accurate stocking levels and timely replenishment of merchandise.
Boosted sales revenue through the effective demonstration of product features and benefits.
Processed special orders for customers, ensuring prompt delivery times met or exceeded expectations.
Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
Delivered outstanding customer service by addressing inquiries promptly and courteously.