Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Daniel Martinez

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

8
8
years of professional experience

Work History

Server

Ruths Chris Steak House
10.2017 - Current
  • Provided exceptional customer service to enhance guest dining experience.
  • Maintained cleanliness and organization of dining area for optimal guest comfort.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Head Food Runner

Vaca Restaurant
10.2021 - 03.2022
  • Oversaw food delivery operations, ensuring timely and accurate service to enhance guest satisfaction.
  • Implemented workflow improvements that increased efficiency in food preparation and delivery processes.
  • Collaborated with kitchen staff to coordinate order timing, improving overall dining experience for guests.
  • Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
  • Developed rapport with regular customers, fostering loyalty through personalized service and genuine hospitality.
  • Collaborated with servers to anticipate guest needs, providing prompt assistance and creating a seamless dining experience.

Assembly Line Lead Supervisor

Ocean X
11.2020 - 03.2021
  • Supervised assembly line operations, ensuring adherence to safety protocols and quality standards.
  • Streamlined production processes, reducing bottlenecks and improving workflow efficiency.
  • Streamlined material handling processes, resulting in reduced lead times for product assembly.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Filed all documentation correctly and efficiently.
  • Checked production goods and reported deficiencies.

Education

High School Diploma -

Saddleback High School
Santa Ana, CA
06-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Team collaboration
  • Multitasking
  • Excellent communication

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Gym Workouts
  • Fashion and Style
  • Outdoor Cycling
  • Video Gaming
  • Playing Sports

Timeline

Head Food Runner

Vaca Restaurant
10.2021 - 03.2022

Assembly Line Lead Supervisor

Ocean X
11.2020 - 03.2021

Server

Ruths Chris Steak House
10.2017 - Current

High School Diploma -

Saddleback High School

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