Detail-oriented professional with experience in enhancing customer satisfaction and optimizing operational efficiency. Skilled in heavy lifting, route planning, and warehouse operations, contributing to a safe and collaborative work environment. Committed to meeting and exceeding project goals.
Overview
11
11
years of professional experience
Work History
Builder
Rotork Controls
Rochester, New York
2024.11 - Current
Constructed and assembled valve actuators for various industrial applications.
Operated hand and power tools to complete construction tasks efficiently.
Diagnosed and resolved gearbox malfunctions, enhancing operational efficiency.
Coordinated with team members to meet project timelines and uphold quality standards.
Reviewed quality check sheet to detect and address discrepancies.
Collected components for assembly tasks in designated area.
Processed orders and got orders ready for quality control
Demonstrated attention to detail
Furniture Delivery Driver
JP Moving
2019.05 - 2024.02
Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
Handled customer inquiries and concerns regarding deliveries, resolving issues promptly to maintain positive relationships.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Coordinated with management on route adjustments based on traffic conditions or unforeseen circumstances.
Resolved customer inquiries and concerns regarding deliveries to maintain positive relationships.
Coordinated with customers prior to delivery to confirm and align on delivery times.
Assisted with assembly and installation of furniture at customer locations to ensure customer satisfaction.
Sheet Metal Fabricator
Shear Metal
2018.05 - 2019.05
Cut, bent and shaped metal sheets and components, ensuring precise adherence to project specifications.
Cut, bent and shaped metal sheets and components to meet specific project requirements.
Maintained a safe working environment by adhering to strict safety protocols and properly maintaining equipment.
Prioritized and managed multiple projects simultaneously, maintaining attention to detail and consistently meeting deadlines.
Adhered to OSHA regulations, ensuring compliance for safe equipment operation and fostering a safe workplace.
Fabricator
MagnaFlow Performance Exhaust
2016.11 - 2018.05
Fabricated components and structures following customer requirements.
Operated welding machines and grinders to cut, shape and join metal workpieces.
Fabricated components and structures to meet customer specifications and enhance project outcomes.
Cut, bent, and formed sheet metal and other materials to create precise metal works required for projects.
Inspected production parts using gauges, templates, and measuring devices to ensure quality standards were met.
Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
Lube Technician
Indy Performance Pro Tire
2016.03 - 2016.09
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Maintained cleanliness and organization in shop areas to ensure a safe working environment.
Greeted customers and answered questions about oil changes and other services.
Provided customer support by answering questions about oil changes and services, enhancing customer experience.
Warehouse Clerk
The Good Feet Store
2015.08 - 2016.02
Kept warehouse up to safety and health regulations at all times.
Enhanced inventory accuracy through consistent cycle counting and data entry in warehouse management system.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Oversaw incoming shipments, verifying product details against purchase orders to maintain accurate inventory levels.
Improved efficiency with quick and accurate loading of boxes.
Maximized space utilization in warehouse by reorganizing products based on size, weight, and demand patterns.
Optimized space utilization within the warehouse through strategic reorganization of products based on size, weight, and demand patterns.