Daniel Matias

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Learned and adapted quickly to new technology and software applications.
• Worked flexible hours across night, weekend, and holiday shifts.
• Excellent communication skills, both verbal and written.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Supervisory Responsibilities
Team Leadership

Oversee and manage security officers on shift.
Assign tasks and ensure proper coverage throughout the facility.
Provide training and guidance on safety protocols, de-escalation techniques, and incident response.
Performance Management

Conduct regular performance reviews for security personnel.
Address and resolve any personnel issues or conflicts.
Ensure staff compliance with facility policies and procedures.
Operational Duties
Facility Patrols

Conduct regular patrols to ensure the safety and security of staff, patients, and visitors.
Inspect doors, windows, and equipment to ensure proper functionality and security.
Incident Response

Respond to and oversee critical situations, including medical emergencies, altercations, and unauthorized entries.
Lead de-escalation efforts and provide support during patient crises.
Documentation and Reporting

Maintain detailed logs of incidents, patrols, and security activities.
Prepare incident reports for administrative review and follow-up.
Ensure reports are accurate, timely, and complete.
Safety and Compliance
Policy Enforcement

Ensure adherence to facility rules, policies, and regulations by staff, patients, and visitors.
Monitor and enforce protocols for restricted areas and safety measures.
Crisis Management

Coordinate with medical staff during patient emergencies or incidents requiring intervention.
Manage evacuations or lockdowns in response to threats or emergencies.
Surveillance and Monitoring

Oversee the operation of surveillance systems, including monitoring live feeds.
Investigate suspicious activity or security breaches.
Collaboration
Interdepartmental Coordination

Work closely with healthcare professionals to manage patient-related safety concerns.
Liaise with local law enforcement, emergency responders, or external agencies as needed.
Staff Training

Conduct regular training sessions on emergency response, conflict resolution, and mental health awareness.
Ensure the security team understands protocols for handling patients with special needs.
Customer Service
Support to Staff and Patients
Assist staff and patients in non-crisis situations, such as providing directions or facilitating visitor entry.
Address concerns raised by patients, visitors, or facility staff professionally and promptly.

• Responsible for maintaining the security and safety of the hospital, its staff, and its patients and visitors. Serve as a visible deterrent to illegal activities on hospital property. Provide supervision for at-risk patients in the hospital environment.

• Responsible for supervising, and directing the daily duties of Public Safety Staff.

• Maintains the daily shift schedule for all Public Safety Staff.

• Reviews all leave and overtime requests for all Public Safety Staff.

• Directs operations at the scenes of incidents, calls for service, and special events.

• Assists in creating, revising, and updating policies and procedures of the department.

• Assists with vehicle registrations, parking enforcement, I.D. cards, and campus access control

• Writes investigative, incident, accident, and similar reports

• Reviews and distributes incident reports completed by Public Safety Officers.

• Reviews Daily Run Sheets submitted by Public Safety Officers.

• Responsible for completing performance evaluations of Public Safety Staff.

• Coordinates meetings and training for the Public Safety Staff.

• Assists in training subordinate staff concerning post assignments, traffic control, alarm controls, and communications apparatus.

• Directs vehicular traffic, enforces parking regulations, issues warnings and summonses, and makes arrests when appropriate.

• Dispatch duties as required when a dispatcher is not available.

• Respond to emergencies, codes, and calls for assistance.
• Conduct assigned inspections, investigations, patrols, escorts, and reports.
• Protection of life and property of the Hospital and its subsidiaries Detects and reports violations of local, State, and Federal law and reports such violations in a timely manner Ensures personal compliance with Hospital and Department policies Implements directives from the Manager of Public Safety Light clerical duties Other duties as assigned
• Write a variety of reports, communications, briefings, statements, etc., including policy-making bodies.
• Report to the Director of Security regarding the officer's performance and compliance
• • Serve as an unarmed, noncommissioned public servant to provide physical security, policy enforcement, and related noncriminal law enforcement duties.

• Respond to emergencies, codes, and calls for assistance.
• Conduct assigned inspections, investigations, patrols, escorts, and reports.
• Protection of life and property of the Hospital and its subsidiaries Detects and reports violations of local, State, and Federal law and reports such violations in a timely manner Ensures personal compliance with Hospital and Department policies Implements directives from the Manager of Public Safety Light clerical duties Other duties as assigned
• Write a variety of reports, communications, briefings, statements, etc., including policy-making bodies.
• Report to the Director of Security regarding officer's performance and compliance
• Serve as an unarmed, noncommissioned public servant to provide physical security, policy enforcement, and related noncriminal law enforcement duties.

• Research Project: Performed 10 hours of community service to raise awareness of green technology during Earth Week with the project Kappa Delta Pi- Iota Pi Chapter at the California State University of Los Angeles, Division of Applied and Advanced Studies in Education. Programs included: Educational Administration and Leadership, Educational Fountains, Instructional Technology, Research, and Evaluation, and Teaching English to Speakers of Other Languages. Certification was awarded by Dr. J. Sabrina Mims-Cox, Dr. Manisha Javeri, and Guadalupe Gamiz M.A