Seasoned Public Safety Supervisor with 5 years of experience in Healthcare Public Safety. Adept at budgeting, performing personnel management, and operation management. Sound knowledge of security standards, policies, and procedures.
Supervisory Responsibilities
Team Leadership
Oversee and manage security officers on shift.
Assign tasks and ensure proper coverage throughout the facility.
Provide training and guidance on safety protocols, de-escalation techniques, and incident response.
Performance Management
Conduct regular performance reviews for security personnel.
Address and resolve any personnel issues or conflicts.
Ensure staff compliance with facility policies and procedures.
Operational Duties
Facility Patrols
Conduct regular patrols to ensure the safety and security of staff, patients, and visitors.
Inspect doors, windows, and equipment to ensure proper functionality and security.
Incident Response
Respond to and oversee critical situations, including medical emergencies, altercations, and unauthorized entries.
Lead de-escalation efforts and provide support during patient crises.
Documentation and Reporting
Maintain detailed logs of incidents, patrols, and security activities.
Prepare incident reports for administrative review and follow-up.
Ensure reports are accurate, timely, and complete.
Safety and Compliance
Policy Enforcement
Ensure adherence to facility rules, policies, and regulations by staff, patients, and visitors.
Monitor and enforce protocols for restricted areas and safety measures.
Crisis Management
Coordinate with medical staff during patient emergencies or incidents requiring intervention.
Manage evacuations or lockdowns in response to threats or emergencies.
Surveillance and Monitoring
Oversee the operation of surveillance systems, including monitoring live feeds.
Investigate suspicious activity or security breaches.
Collaboration
Interdepartmental Coordination
Work closely with healthcare professionals to manage patient-related safety concerns.
Liaise with local law enforcement, emergency responders, or external agencies as needed.
Staff Training
Conduct regular training sessions on emergency response, conflict resolution, and mental health awareness.
Ensure the security team understands protocols for handling patients with special needs.
Customer Service
Support to Staff and Patients
Assist staff and patients in non-crisis situations, such as providing directions or facilitating visitor entry.
Address concerns raised by patients, visitors, or facility staff professionally and promptly.
• Responsible for supervising, and directing the daily duties of Public Safety Staff.
• Maintains the daily shift schedule for all Public Safety Staff.
• Reviews all leave and overtime requests for all Public Safety Staff.
• Directs operations at the scenes of incidents, calls for service, and special events.
• Assists in creating, revising, and updating policies and procedures of the department.
• Assists with vehicle registrations, parking enforcement, I.D. cards, and campus access control
• Writes investigative, incident, accident, and similar reports
• Reviews and distributes incident reports completed by Public Safety Officers.
• Reviews Daily Run Sheets submitted by Public Safety Officers.
• Responsible for completing performance evaluations of Public Safety Staff.
• Coordinates meetings and training for the Public Safety Staff.
• Assists in training subordinate staff concerning post assignments, traffic control, alarm controls, and communications apparatus.
• Directs vehicular traffic, enforces parking regulations, issues warnings and summonses, and makes arrests when appropriate.
• Dispatch duties as required when a dispatcher is not available.