Hi, I’m
Daniel Matos
Riverview,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals, while maintaining a high degree of accuracy.
Overview
5
years of professional experience
Work History
Palmetto Beach Line Handlers
Line Handler
02.2022 - Current
Job overview
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Used problem-solving and issue-resolution skills to promptly and successfully address workplace problems.
- Met production targets and tight deadlines by collaborating closely with team members.
- Maintained organized work area by cleaning and removing hazards.
- Trained new staff members on safe and efficient production procedures and proper machine operations.
General Electric Company
Appliance Installer
11.2020 - 12.2021
Job overview
- Educated customers on use, care and adjustments of appliances.
- Worked on Washers, Dryers, Refrigerators and Dishwashers.
- Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
- Worked independently and took responsibility for repair of assigned equipment.
- Ordered parts and maintained adequate inventory.
- Diagnosed issues with appliances and made repairs.
- Completed sales orders and provided solutions to customers.
- Disassembled, repaired and reassembled equipment in good working order.
- Delivered, loaded and unloaded and installed appliances.
- Applied mechanical skills to perform maintenance on equipment.
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Burlington Coat Factory Distribution Center
Retail Sales Associate
03.2019 - 11.2020
Job overview
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed cash register after end of shift to balance and record accurate transactions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
Amazon
Warehouse Associate
02.2019 - 05.2019
Job overview
- Checked packages and merchandise for damage and notified vendors.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Outback & Carraba's Express
Front of House Staff Member
03.2018 - 12.2018
Job overview
- Adjusted food preparation methods in accordance with customer requests.
- Calculated billings and restaurant charges and provided receipts to customers, delivering proof of transaction.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Registered guest information on database to maintain accuracy and tracking information.
- Utilized POS system to receive and process food and beverage orders.
- Greeted customers and answered inquiries regarding menu items and specials.
- Disinfected frequently touched between guests to minimize infection risks.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Monitored food quality and freshness throughout day.
Education
East Bay High SchoolGibsonton, FL
High School Diploma
05.2018
Skills
- Customer Service and Assistance
- Persuasive Selling
- Team-Building Exercises
- Time Management
- Complex Problem-Solving
- Teamwork and Collaboration
- Product Recommendations
- POS System Expertise
- Suggestive Selling
- Sales Promotion
Timeline
Line Handler
Palmetto Beach Line Handlers
02.2022 - Current
Appliance Installer
General Electric Company
11.2020 - 12.2021
Retail Sales Associate
Burlington Coat Factory Distribution Center
03.2019 - 11.2020
Warehouse Associate
Amazon
02.2019 - 05.2019
Front of House Staff Member
Outback & Carraba's Express
03.2018 - 12.2018
East Bay High School
High School Diploma