Daniel Maue

• Collected shopping carts from parking lot and returned to store.
• Worked additional hours and shifts to meet tight deadlines during peak periods.
• Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
• Bagged customer items in alignment with industry best practices.
• Answered customer questions regarding products and store services.
• Delivered customer service to shoppers in order to provide product knowledge and help customers select best products.

• Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
• Cleaned common areas following established schedules and prescribed methods.
• Maintained clean and tidy appearance in reception, waiting areas and hallways.
• Walked property and grounds, picking up trash and debris to maintain curb appeal.
• Cleaned various work areas by mopping, vacuuming and polishing mirrors.
• Sanitized frequented areas and equipment using approved supplies.
• Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
• Performed basic maintenance and cleaning.
• Demonstrated dedication and work ethic through consistent attendance and top-level performance.
• Assisted with snow removal and management of winter upkeep.
• Removed leaves and debris from driveway, sidewalks and other areas as directed by management.

• Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
• Restocked and merchandised products to encourage strong sales.
• Maintained organized back storage room to support efficient restocking.
• Built rapport with customers through friendly conversation and high-quality service.
• Prepared for new merchandise and promotions by building temporary displays and resetting existing sales space.
• Kept work areas clean, neat and organized for optimal productivity and worker safety.
• Set up advertising signs on shelves and counters to attract customers and promote sales.
• Stocked shelves, racks and bins with new or transferred merchandise.
• Operated forklift and pallet jack to transport heavy loads.
• Helped customers locate products and processed special orders for customers seeking out-of-stock items.

• Inspected store shelves to verify inventory levels and record low-stock items.
• Welcomed store patrons pleasantly and assisted with finding desired products.
• Used forklifts and other equipment to move items and followed company's inventory control processes.
• Coached and trained stock crew personnel to help each person better understand job responsibilities.
• Identified issues, including unsafe conditions and notified [Job title] for immediate mitigation.
• Recommended merchandise to customers based on needs and preferences.
• Organized store by returning merchandise to proper areas and restocked displays.
• Cleaned shelves, counters and tables to maintain organized store.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Placed special orders or called other stores to find desired items.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Answered store and merchandise questions and led customers to wanted items.
• Greeted customers to determine wants or needs.

-Currently in charge of multiple departments that include grocery, dairy, frozen, general merchandise, drug and liquor.

-Order, build and maintain displays, backroom and sales floor.

-Lead and train employees to be able to perform tasks, handle problems and maintain excellent customer service.

-Work Manager on duty shifts which includes making sure all departments are well maintained and any teammate or customers issues are handled.

• Formed and sustained strategic relationships with clients.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Delegated work to staff, setting priorities and goals.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.