Daniel May
Smithfield,NC
Summary
- Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
- Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cook
UNCG
08.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Sales Associate
Food Lion
06.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained and assisted customers through our POS systems.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts - Media Studies
University of North Carolina At Greensboro
Greensboro, NC05.2027
High School Diploma -
Smithfield Selma Senior High
Smithfield, NC06.2023
Skills
- Work well on Google Docs and other Google products, such as Powerpoint, Google forms, and Excel
- Customer Service
- New Hire Training
- OSHA
- Strong Attention to Safe Food Handling Procedures
- Proficient at Word Processing
- Customer Needs Assessment
- Payment Processing
- Verbal/Written Communication
- Multi-Tasking Strength
- Exceptional Customer Service
- Time Management
Accomplishments
- Red cross certified for babysitting, 2019-Current time
- Spotlight on Student award, An award for outstanding achievement
- Academic honor roll, 2018-2019
- Servsafe Certified
Student Government
- Spirit Chair of SSS, 2021-2022
- Vice President of SSS, 2022-2023
Volunteer Experience
4H club, 2017, 2019, The 4H club helps provide for families so they can have 3 meals a day.
Hobbies and Interests
- Wrestling- Member 2021-2023
- Captain 2022-2023
- Football- Was part of the Dillard Drive Dragons football team
- Gaming: Planning to join UNCG's Overwatch 2 Esports team.
- Leader of Smithfield Selma’s Japanese Club
- Part of my school's First Priority, Future bestselling authors, Fellowship of Christian Athletes, and the battle of the books club.
- Student Ambassador
Certification
- OSHA 10 Hour Program
- ServSafe Certification
Timeline
Cook
UNCG
08.2023 - Current
Sales Associate
Food Lion
06.2021 - 08.2023
Bachelor of Arts - Media Studies
University of North Carolina At Greensboro
High School Diploma -
Smithfield Selma Senior High
- OSHA 10 Hour Program
- ServSafe Certification
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