Daniel Mburu
Software Developer
Chicago,IL
Summary
To work in a dynamic and challenging environment that will enable me utilize and apply all the knowledge, skills and leadership skills acquired in the practical sense for the fulfillment of the organization’s mission that I will work for and constantly improve my skills and knowledge in the field as I build my professional portfolio. Attentive Customer Service Representative with 3 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Overview
10
10
years of post-secondary education
1
1
Language
Work History
Software developer
FIVERR
- Developing and implementing software solutions according to client requirements
- Collaborating with clients to gather project specifications and ensure alignment with their needs
- Testing and debugging software to ensure functionality and reliability
- Providing ongoing support and maintenance for developed software products.
- .Expanded client offerings by staying current with industry trends, learning new programming languages, frameworks, and technologies as needed
Intern
Microsoft
- Assist in software development and testing
- Contribute to documentation and project management tasks
- Collaborate with team members on various projects
- Participate in meetings and brainstorming sessions.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns
Sales Person
Toyota US
- Generate leads and identify potential customers
- Conduct product demonstrations and presentations
- Negotiate sales agreements and contracts
- Provide after-sales support and customer service.
- Provided product benefits and advantages and discussed pricing with interested parties
Customer Service
Walmart
01.2014
- Assisting customers with inquiries and providing product information
- Handling returns, exchanges, and refunds
- Resolving customer complaints and concerns
- Maintaining a clean and organized store environment.
Education
Bachelor of Software Engineering, Second Class Upper Division - Computer Software And Media Applications
Alaska University
Alabaster, AL 01.2014 - 05.2019
Certified Information Computer Technologist (CICT) -
Comboni Polytechnic
Alabaster, AL 01.2012 - 05.2013
Diploma -
Laramie High School
01.2009 - 05.2012
Skills
Competence in MS Office applications
Attributes
- Good interpersonal skills
- Confident in undertaking challenges
- Undying desire for high achievement
- Good communication skills
- Desire to serve
- Good team player
- Self-motivated
- Critical thinking
- Patience
- Communication
- Organization
- Imaginative thinking
- Leadership
- Teamwork
- Time management
Personal Information
- Date of Birth: 02/08/1996
- Gender: Male
- Marital Status: Single
References
Prof. Kessio Edwin, Dean School of Education, Alaska University
Timeline
Customer Service
Walmart
01.2014
Bachelor of Software Engineering, Second Class Upper Division - Computer Software And Media Applications
Alaska University
01.2014 - 05.2019
Certified Information Computer Technologist (CICT) -
Comboni Polytechnic
01.2012 - 05.2013
Diploma -
Laramie High School
01.2009 - 05.2012
Software developer
FIVERR
Intern
Microsoft
Sales Person
Toyota US