Daniel McCarley
Powell,Tennessee
Summary
Accomplished District Manager with a proven track record at Dollar General, adept in strategic planning and leadership. Excelled in multi-unit management, boosting revenue growth and fostering strong customer relations. Skilled in recruiting, training, and developing top-performing teams. Achieved significant improvements in operational efficiency and sales management, demonstrating exceptional decision-making and customer service abilities.
Overview
26
26
years of professional experience
Work History
District Manager
Dollar General
02.2021 - Current
- Supervised 24 locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Coordinated with other district managers to actualize performance improvement strategies.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Store Manager
Dollar General Market
08.2004 - 02.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Rotated merchandise and displays to feature new products and promotions.
Receiving Manager
Kmart
05.1998 - 08.2004
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
- Identified areas for improvement within the receiving process, implementing changes that increased overall efficiency.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Education
Bachelor of Science - Business Administration And Management
Coastal Carolina Community College
Jacksonville, NCHigh School Diploma -
Jacksonville High School
Jacksonville NC06.2000
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Goal Setting and Performance Metrics
- Operations Management
- Sales management
- Customer Relations
- Multi-unit management
- Action Plans
- Decision-Making
Timeline
District Manager
Dollar General
02.2021 - Current
Store Manager
Dollar General Market
08.2004 - 02.2021
Receiving Manager
Kmart
05.1998 - 08.2004
Bachelor of Science - Business Administration And Management
Coastal Carolina Community College
High School Diploma -
Jacksonville High School