Daniel McCarthy
Flagstaff,CO
Summary
Recent graduate of the University of Colorado at Boulder with 7 years of experience in the service industry who brings skills that supports teams, and allows for great customer and interpersonal interactions to showcase the hardworking attitude brought to the table.
Overview
7
7
years of professional experience
Work History
Busser/Server/Bartender
The Dushanbe Teahouse
Boulder, CO
03.2022 - 07.2024
- Worked as a busboy, where I was expected to clear and clean dishes, refill drinks, and help coworkers with whatever was necessary, while maintaining great customer service and a friendly demeanor.
- Later, I worked as an expediter, where organization and clear communication were vital to the success of the restaurant. As an expediter, I was expected to be the only point of communication between the servers and line cooks.
- I was promoted to a server for my last year and a half at the teahouse, where I was expected to deliver a great experience and food to customers in a timely, friendly manner.
Line Cook
One Love Rum Kitchen
Grand Lake, CO
05.2023 - 09.2023
- Followed proper food handling methods and maintained correct temperature of food products.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Dock Attendant
Boater's Choice Inc. at Grand Lake Marina
Grand Lake, CO
05.2019 - 08.2020
- Worked as a dockboy, renting boats to both walk-in and scheduled customers. Expectations included clearly explaining the rules of the boats, as well as those of the lakes, while being friendly and helpful towards customers. Also worked in the scheduling office, answering phone calls, scheduling trips for customers, and organizing paperwork and office supplies.
- Performed required cleaning and maintenance work on equipment.
- Responded to questions about local area and company services.
Busser/Server
Namiko's Japanese Kitchen
Arvada, CO
05.2017 - 09.2017
- Worked as a busser, where I was expected to clear and clean dishes, refill drinks, and help coworkers with whatever was necessary, while maintaining great customer service and a friendly demeanor.
- Observed tables to tend to guest needs and identify customer service opportunities.
Education
Bachelor of Arts - Cultural Anthropology
University of Colorado At Boulder
Boulder, CO05-2024
Skills
- Guest Relations
- Time Management
- Conflict Mediation
- Quality Assurance
- Effective problem solving
- Performance Improvement
- Event Coordination
- Strategic Planning
- Customer service excellence
- Interpersonal Relations
Affiliations
- Archaeological digs and events
- Reading, writing, and learning about the human experience
- Concerts and Live shows
- Politics
References
References available upon request.
Timeline
Line Cook
One Love Rum Kitchen
05.2023 - 09.2023
Busser/Server/Bartender
The Dushanbe Teahouse
03.2022 - 07.2024
Dock Attendant
Boater's Choice Inc. at Grand Lake Marina
05.2019 - 08.2020
Busser/Server
Namiko's Japanese Kitchen
05.2017 - 09.2017
Bachelor of Arts - Cultural Anthropology
University of Colorado At Boulder
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