Daniel McCrossen
Folcroft,PA
Summary
A self motivated individual with experience through various channels of relationship management, banking, customer service, and data analytics seeking a position where I can utilize my experience to drive business results and help the firm grow in a team oriented environment.
Overview
8
8
years of professional experience
Work History
Global Financial Crimes Officer- Associate
JPMorgan Chase
Newark, DE
11.2021 - Current
- Conduction of detailed investigations via involving various money laundering, scam, and fraud related activity with the implementation of a risk based analysis across various product types, business and consumer bank accounts and credit card activity.
- Analysis of payments through various product types, cash management, and internal consumer profiles to ratify the movement of funds in the accounts.
- Streamlining multiple processes across various systems to ensure maximum efficiency and queue management to reach the overall team's success in cohesion with the organization's goals
- Collaborate with peers and senior level management to reduce risk to the firm while identifying financial crime and communicating urgent threats effectively.
Client Relationship Associate
Vanguard
Malvern, PA
07.2021 - 10.2021
- Partner with clients via phone to assist in finance needs such as solicitation of municipal and corporate securities, and a variety of investment products.
- Exercising ethical principles and regulatory discretion to accomodate the client's requests.
Hockey Instructor/Skills Coach
Panthers Ice Den
Coral Springs, FL
04.2019 - 08.2019
- Identification and acquisition of prospective clients with the goal of cultivating a beneficial relationship designed for the client's growth and achievement of their goals.
- Engaged with clients of all ages while fostering relationships to identify strengths and weaknesses to best accommodate the specific needs of individuals.
Operations Staff Worker
LA Fitness
Springfield, Wellington, PA
04.2016 - 08.2018
- Maximized customer experience by streamlining several processes, engaging with customers in a helpful and positive attitude, effectively evaluating customer complaints, cold calling and engaging with prospective customers via phone and in person appointments.
- Performed important financial duties such as bill payments, fees, and membership sales and upgrades.
Education
Bachelor of Business Science - Finance and Economics
West Chester University
05.2021
General Studies
Florida Atlantic University
Boca Raton, FLSkills
- Securities Industry Essentials (SIE)
- OCC Bank Examiner's Pre-employment Exam
- Microsoft Office proficient
- Leadership
- Competitive Nature
- Teamwork
- Relationship Management
Collegiate Involvement And Junior Hockey
- FAU Ice Hockey
- Palm Beach Hawks (USPHL) 16'-17'
- Charlotte Rush (USPHL) 15'-16'
- Central Penn Panthers (MET) 14'-15'
- Philadelphia JR Flyers (MET) 12'-14'
Timeline
Global Financial Crimes Officer- Associate
JPMorgan Chase
11.2021 - Current
Client Relationship Associate
Vanguard
07.2021 - 10.2021
Hockey Instructor/Skills Coach
Panthers Ice Den
04.2019 - 08.2019
Operations Staff Worker
LA Fitness
04.2016 - 08.2018
Bachelor of Business Science - Finance and Economics
West Chester University
General Studies
Florida Atlantic University