SENIOR-LEVEL EXECUTIVE MANAGEMENT AND OPERATIONS Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Chief of Staff/VP, HR
Spartan Race
01.2021 - Current
Work directly with the CEO and COO on the strategic planning and budgeting for the global Brand of event products
VP, HR supporting over 450 employees worldwide
Conduct and lead the weekly company leadership meetings and off-site sessions
Collaborate with all key stakeholders in the business to ensure well-informed decision-making with input from those vested with responsibilities in specific departments
Collaborate closely with the racer relations team and engage directly with racers to pinpoint key drivers of the business and strategize for sustained growth in the OCR community.
Director of Operations
SportClips
01.2019 - 01.2021
Collaborated with Franchisees in the Southeast Region and local trainers as integral members of the support team
Ensured strict adherence to company standards, with a particular emphasis during the shutdown and reopening in 2020
Conducted annual business planning sessions with all Franchisees and their managers, facilitating quarterly regional meetings for comprehensive business reviews and training
Spearheaded the growth of store count and achieved year-over-year sales increases across the Southeast Region from 2019 to 2021.
Director of Franchise Operations, US/PR/CA
uBreakiFix
01.2016 - 01.2019
Expanded support team from 2 to 18 members, aligning with company growth from 225 to over 600 locations
Developed and implemented the comprehensive Operations Manual utilized by Franchisees
Collaborated with Franchisees on strategic business planning encompassing sales, profitability, marketing, and growth initiatives
Mentored staff transitioning into Consultant roles without prior experience in the field
Orchestrated successful regional Town Hall meetings spanning the entire system.
Regional Vice President, Corporate and Franchise Operations (2014-2016)
Luxottica Retail North America
01.2014 - 01.2016
Orchestrated a strategic brand restructuring, reducing corporate locations from 140 to 84 while preserving all Field Managers and fostering associate engagement to meet the 2014 and 2015 company profit plan
Oversaw Business Consultants, guiding Franchisees to achieve 10% growth in top-line sales, a 5% increase in bottom-line profits, and an enhancement of overall daily operations
Led the implementation of a new POS system and integrated supply chain at the field level
Successfully executed the conversion of the Pearle Vision brand portfolio to a franchise model, maintaining double-digit comparison sales year-over-year throughout the USA and Puerto Rico.
Regional Director of Operations (2012-2014)
Luxottica Retail North America
01.2012 - 01.2014
Oversaw the management of 30 corporate locations and provided consultation for 45 franchise locations at Pearle Vision in the SE Region, achieving a remarkable 11% growth in comp top-line sales and a 30% increase in profit
Promoted four Market Managers from Store General Manager roles among direct reports
Successfully spearheaded the conversion of 10 corporate locations, initiating the brand's transformative journey to a Franchise focused business.