Daniel McDowell

Union Pacific Railroad Co

02.2012 - Current

Provided support to customers by answering inquiries and locating requested items.
Organized and maintained inventory to ensure seamless operations.
Improved accuracy by entering data into spreadsheets and verifying records.
Assisted in daily administrative tasks, enhancing team productivity.
Updated records to ensure accurate documentation for future reference.
Maintained clean and orderly workspace to promote efficient workflow.
Coordinated scheduling to ensure timely completion of daily tasks.
Assisted with correspondence by drafting and sending professional emails.
Improved communication flow by relaying messages and updating staff regularly.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Processed and maintained accurate shipping and receiving records to ensure compliance with operational standards.