Regan Weck
Staten Island,New York
Summary
Team player with experience and training in assisting with various dental procedures. Hands on training in dental chairside operations and front office administrative duties. Dental application software knowledge, completing insurance claims and maintaining accurate data records. Possesses skills that demonstrate sound judgment while seeking solutions to multiple complex issues. Highly motivated and dedicated problem solver capable of applying negotiation, mediation and decision making in highly sensitive, sometimes challenging client matters where diplomacy must be exhibited to the extreme. Ability to quickly learn and build a strong and effective working relationship with all levels of management, team members, and clients. Therefore, developing a reliable network of resources to facilitate service excellence initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant/Receptionist
Ortho Smiles Dental
Staten Island
05.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations
- Prepared and arranged instruments, medications, and required materials for dental procedures
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, and maintaining records
- Scheduled and confirmed patient appointments.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sterilized rooms and prepped equipment and instruments for 7 or more procedures daily.
Dental Assistant/Receptionist
Richmond Dental PLLC
Staten Island, NY
11.2022 - 02.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Maintained a clean and sterile work environment to prevent cross-contamination and infection
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction
- Managed approximately 15 to 30 incoming and outgoing phone calls, emails, and walk-in clients.
- Streamlined front desk operations for increased efficiency by maintaining a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
- Handled cash transactions and maintained sales and payments records accurately
- Confirmed appointments, communicated with clients, and updated client records
- Verified patient insurance eligibility and benefits
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently
- Prepared patient x-rays and images for dentist review.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Receptionist/Dental Assistant
Taheri Smiles
Staten Island, New York
06.2020 - 11.2022
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments
- Confirmed appointments, communicated with clients and updated client records
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Resolved customer problems and complaints
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
- Assisted dentists by handing appropriate tools and supplies needed for procedures
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Sterilized rooms and prepped equipment and instruments for 7 or more procedures daily.
Education
Associates - Dental Assisting
Saint Paul's School of Nursing
Staten Island, New York05.2022
Skills
- Attention to Detail
- Delivery Coordination
- Multi-Line Phone Systems
- Prioritization and Time Management
- Customer Service-Oriented
- Payment Processing
- Reliable and Punctual
- Instrument Tray Preparation
- Treatment Room Preparation
- Disinfection and Sterilization
Certification
CPR/BLS
Timeline
Dental Assistant/Receptionist
Ortho Smiles Dental
05.2024 - Current
Dental Assistant/Receptionist
Richmond Dental PLLC
11.2022 - 02.2024
Receptionist/Dental Assistant
Taheri Smiles
06.2020 - 11.2022
Associates - Dental Assisting
Saint Paul's School of Nursing