Daniel McGirk
Albuquerque
Summary
Competent Server Trainer offers 30 years of food service experience in restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions, and finishing dishes for new employee development.
Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
32
32
years of professional experience
Work History
Server Trainer
Darden Restaurant Group
08.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Increased staff retention through effective communication and fostering a positive work environment.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Monitored new server performance and offered continuous support throughout training period.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Realtor Associate
Realty One Of NM
06.2016 - Current
- Built long-lasting relationships with clients through excellent customer service and a genuine passion for helping others.
- Assisted clients in finding their dream homes with personalized guidance and expert knowledge of local markets.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Facilitated seamless communication between all parties throughout transactions for clear expectations and efficient progress towards closing goals.
Manager
Darden Restaurants, Inc
02.1993 - 11.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Eldorado High School
01-1988
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server Trainer
Darden Restaurant Group
08.2017 - Current
Realtor Associate
Realty One Of NM
06.2016 - Current
Manager
Darden Restaurants, Inc
02.1993 - 11.2017
High School Diploma -
Eldorado High School
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