Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel McIntyre

Sturbridge,MA

Summary

Proactive PCA, Taxi Driver, and Delivery Driver with extensive experience in patient care, safe transportation, and timely deliveries. Skilled in compassionate care, hygiene management, and meal preparation, alongside proficient navigation and vehicle maintenance. Eager to leverage expertise and strong work ethic to advance in a dynamic role.

Overview

26
26
years of professional experience

Work History

PCA

Tempus Unlimited
05.2014 - 01.2023
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Collected and transported specimens to prepare for lab testing.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Supported needs of [Number]+ residents under long-term care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Followed directions of licensed nurses to administer medications and treatments.

Taxi Driver

Town Cab
03.2002 - 01.2018
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Developed strong relationships with repeat clientele through consistent quality service.
  • Adhered to all state regulations regarding licensing, insurance, and maintenance requirements for taxi drivers.
  • Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
  • Handled challenging situations calmly, resolving disputes professionally and effectively.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
  • Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Demonstrated adaptability to changing circumstances such as weather conditions or unexpected route changes due to construction work.
  • Utilized downtime between fares productively by reviewing maps or researching potential shortcuts in order to improve overall route knowledge.
  • Streamlined dispatch communications by using an organized system for logging call information and updating statuses promptly.
  • Accepted payments and provided receipts for fares to keep accurate records of transactions.
  • Increased repeat customers with friendly conversation and local knowledge.
  • Developed loyal customer base by offering personalized service and attention to detail.
  • Fostered positive working environment by supporting fellow drivers with route planning.
  • Adapted quickly to changing road conditions and rerouted to maintain schedule.
  • Demonstrated adaptability by covering varied shifts, including nights and weekends, to meet company needs.
  • Enhanced passenger satisfaction by providing timely and courteous service.
  • Utilized advanced navigation tools to find best routes, reducing travel time.
  • Ensured safety, conducted vehicle maintenance checks before and after shifts.
  • Kept accurate records of travel logs and expenses, ensuring transparency and accountability.
  • Enhanced communication skills through daily interaction with people from diverse backgrounds.
  • Managed stressful situations calmly, resolving any passenger concerns with professionalism.
  • Maintained clean and comfortable vehicle for optimal passenger experience.
  • Improved fuel efficiency by adopting eco-friendly driving practices.
  • Assisted passengers with luggage and mobility needs, enhancing service quality.
  • Followed road rules to protect passengers and prevent accidents.
  • Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
  • Used mobile application to connect with customers, track distances and report locations.

Delivery Driver

Central Pizza
06.1997 - 12.2015
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.

Education

High School Diploma -

Bay Path Vocational High School
Charlton, MA
05.1993

Skills

  • Emotional Support
  • Compassionate Care
  • HIPAA Compliance
  • Meal Preparation

Timeline

PCA

Tempus Unlimited
05.2014 - 01.2023

Taxi Driver

Town Cab
03.2002 - 01.2018

Delivery Driver

Central Pizza
06.1997 - 12.2015

High School Diploma -

Bay Path Vocational High School
Daniel McIntyre