Daniel Mclaughlin
Oklahoma City,OK
Summary
Hardworking Automotive Technician with 6 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Pneudraulic Systems
Tinker Air Force Base
11.2024 - 05.2025
- Improved hydraulic system performance by diagnosing and repairing malfunctions in a timely manner.
- Enhanced equipment reliability by conducting regular maintenance checks and implementing preventive measures.
- Assessed and tore down parts such as pumps, motors and cylinders in different pieces of equipment.
- Cleaned and lubricated parts to maximize life of equipment and improve performance.
- Increased customer satisfaction through prompt response time and effective communication of technical issues.
- Managed maintenance recordkeeping, consistently documenting repair actions to support effective preventive strategies.
- Contributed to company growth through successful completion of challenging projects involving advanced hydraulic technologies.
- Undertook new tasks or projects to meet business needs or requirements.
Automotive Technician
Confidence Chevrolet
02.2023 - 11.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Automotive Service Technician
CarMax
03.2020 - 02.2023
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Completed customer orders and warranty services according to manufacturer specifications.
- MA2
CSR
Penske Truck Leasing
07.2019 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Tracked customer service cases and updated service software with customer information.
- Maintained up-to-date knowledge of product and service changes.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
Automotive Service Technician
Walmart
07.2018 - 07.2019
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Diagnose, repair and perform maintenance on customer vehicles
- Use electronic testing equipment to identify problems
- Use critical problem solving to resolve technical problem
- Use spatiality tool and a wide variety of shop tools daily
- Provide customer service as needed
- Maintain inventory of tools and parts
Receiver
Hobby Lobby Warehouse
03.2018 - 07.2018
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Placed, tagged, and secured merchandise in diverse designated areas.
- The receiving dock coordinates the receipt of most of the products that Hobby Lobby
- Responsible to prepare merchandise for storage and picking
- Maintain a strong daily work pace in order to maximize team efforts
- Demonstrate a cooperative manner and the desire to promote good team interaction
- Display commitment to follow all company policies and procedures
Shift Assistant
McDonalds
05.2015 - 03.2018
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Mastered and use all store equipment
- Provide background support for all staff and managers on duty
- Provide casher services while assisting stocking items as needed
- Count down drawers for other cashiers
- Handle customer complaints
Education
High School Diploma -
Mid-Del Technology Center
05.2018
High School Diploma -
Del City High School
05.2018
Skills
- Expectation Management
- Quality Assurance
- Electrical System Maintenance
- Vehicle Maintenance and Repair
- Systems Repair
- Oil Changes
- Work Orders and Documentation
Timeline
Pneudraulic Systems
Tinker Air Force Base
11.2024 - 05.2025
Automotive Technician
Confidence Chevrolet
02.2023 - 11.2024
Automotive Service Technician
CarMax
03.2020 - 02.2023
CSR
Penske Truck Leasing
07.2019 - 03.2020
Automotive Service Technician
Walmart
07.2018 - 07.2019
Receiver
Hobby Lobby Warehouse
03.2018 - 07.2018
Shift Assistant
McDonalds
05.2015 - 03.2018
High School Diploma -
Mid-Del Technology Center
High School Diploma -
Del City High School
references
SAMUEL ROSARIO
Maintance Supervisor Penske Truck Leasing
2936 SSW 50th Street
Oklahoma City, OK 73119
(405) 882-9270
dragonrosarios@msn.com
Bobbie Rosario
Outreach and Admissions Councelor Guthrie Job Corps
3106 W. University
Guthrie, OK 73044
(405) 406-6397
rosario.bobbie@jobcorps.org
Jaida Esparza
Nurse
12600 N Macarthur blvd
Oklahoma city OK 76142
(405) 719-5841
Esparzajaida@icloud.com
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