Summary
Overview
Work History
Education
Skills
Education Certifications
Systems
Volunteering
References
Timeline
Generic

Daniel McMillan

Moorestown,New Jersey

Summary

A top-performing and dedicated HUMAN RESOURCES INFORMATION SYSTEMS PROFESSIONAL with a proven record of accomplishment in project management, performance/learning management, human resources management, vendor/client relations, analysis, process improvement, documentation, data validation, compliance, strategic planning, and training. An attentive and interpersonal mediator who provides a workforce with an environment conducive for success. Utilizes dynamic forward-thinking and company-first mindset to enable employees and management to collaborate toward achieving common goals. A cost-conscious and detail-oriented producer with an unwavering commitment to excellence.

Overview

22
22
years of professional experience

Work History

Principal Implementation Consultant – Human Capital Management

ADP
Parsippany, NJ
06.2023 - Current
  • Assumed a team leader role concurrently with my role as a senior implementation consultant
  • Assumed the Project Manager role, concurrently with my role as senior implementation consultant
  • Serve as front-line support for client escalations, driving client and ADP stakeholders toward on-time go-lives and providing support as needed to ensure that the agreed upon goals are achieved.
  • Serve as Tier-2, subject matter expert support for implementation consultants via the Team Leader Smartsheet escalation process, ensuring client issues are resolved prior to escalation.
  • Evaluate the work of other implementation consultants via tech reviews prior to greenlighting the transition from implementation to live, ensuring client applications are set up correctly, efficiently, and in accordance with the ADP implementation playbook
  • Implement the Workforce Now, Vantage, and Lyric suite of products using the standard implementation methodology to meet aggressive project timelines for $1+ million engagements. Assigned to high profile clients such as Toyota North America, Dayco Products, Interline Brands, and iQor International
  • Lead and perform data conversion activities including, data mapping, conversion strategies, reporting, and error resolution
  • Provide data extraction services for clients, using reporting tools from client legacy HCM systems such as Workday, UKG, and Dayforce.
  • Pre-sales support regarding product demos, technical capabilities, implementation methodology, project timelines, and scope
  • Responsible for project scope discipline regarding HR, Recruitment, Benefits, and Talent workstreams
  • Supervise and direct major project outputs, regular action plans, hurdles/risks
  • Responsible for all application configurations regarding HRIS, ESS, MSS systems including the HR, Payroll, Security, Employee Performance and Development planning, Compensation, Workflow, etc.
  • Lead analysis discussions with Executive committee regarding application capabilities to improve business processes
  • Lead on-site or virtual client requirements/analysis meetings to configure the ADP solution with key client contacts

Lead Implementation Consultant – Human Capital Management

ADP
Parsippany, NJ
03.2023 - 07.2023
  • Implementation of the ADP Vantage HCM solution, as well as the ADP Workforce Now suite of products, using the standard implementation methodology to meet aggressive project timelines for $1+ million engagements for clients such as Toyota North America, Dayco Products, Interline Brands, and iQor International
  • Benefit Plan design, build, enrollments, audits
  • Performance and Compensation design, build and rollout
  • Lead onsite business analysis sessions and modeling for the ADP implementation team with the client's key stakeholders and subject matter experts to clarify project scope, determine requirements, identify project risks, and ensure critical business issues are identified and addressed
  • Consult with clients regarding best practices and process improvements with primary focus in Human Resources
  • In collaboration with the ADP implementation team, confirmed functional specifications for other areas of HCM including Payroll, Benefits, Talent Acquisition, Talent Management, and Time and Attendance
  • Develop code tables and data mapping to facilitate the transformation of employment data for projects including 10,000+ employees.

Senior Human Resources Implementation Consultant

ADP
Parsippany, NJ
09.2016 - 03.2023
  • Implementation of the ADP Vantage HCM solution, as well as the ADP Workforce Now suite of products, using the standard implementation methodology to meet aggressive project timelines for $1+ million engagements for clients such as Toyota North America, Dayco Products, Interline Brands, and iQor International
  • Benefit Plan design, build, enrollments, audits
  • Performance and Compensation design, build and rollout
  • Lead onsite business analysis sessions and modeling for the ADP implementation team with the client's key stakeholders and subject matter experts to clarify project scope, determine requirements, identify project risks, and ensure critical business issues are identified and addressed
  • Consult with clients regarding best practices and process improvements with primary focus in Human Resources
  • In collaboration with the ADP implementation team, confirmed functional specifications for other areas of HCM including Payroll, Benefits, Talent Acquisition, Talent Management, and Time and Attendance
  • Develop code tables and data mapping to facilitate the transformation of employment data for projects including 10,000+ employees
  • Plan and direct User Acceptance Testing to ensure accuracy of software configurations and client team engagement prior to production phase
  • Advise developers regarding prioritization of product defects and enhancements by heat mapping probability and impact
  • Mentor junior consultants through stretch assignments.

Human Resources Implementation Consultant III

ADP
Parsippany, NJ
04.2013 - 09.2016
  • Consulted with clients to model and implement new product
  • Workflow and Security design
  • Developed ad hoc reports for ADP Implementation projects and interfaces
  • Trained new clients on various aspects of HRIS software
  • Coordinated with Interfaces and Customs group to facilitate all internal interface processes
  • Researched and resolve issues or report system defects
  • Resolved client escalations and disputes
  • Created and carried out testing plans and test cases.

HRIS Analyst – HR Operations

Penn Mutual
Horsham, PA
10.2012 - 04.2013
  • Configured and managed all HR software including licensing, upgrades, and vendor relationships
  • Provided setup, training, and support on HR systems to 40 HR staff in more than 10 locations worldwide
  • Audited new and existing staff changes in HR Actions software for 2,200+ employees in over 30 countries
  • Managed the reporting of staff changes to the US payroll unit on a biweekly basis for over 450 employees
  • Designed and distributed metric reports to HR Staff and MSH Leadership Team including the CEO and COO
  • Served as primary liaison with the Information Services unit to communicate and plan for the technology needs of the office
  • Supervised the Compensation Specialist.

Benefits Analyst, Retirement

NRG Energy, Inc.
Princeton, NJ
06.2011 - 09.2012
  • Coordinated participant activity with respect to the administration of the 401(k) plan and defined benefit pension plans including reconciling and funding the biweekly payroll 401(k) contributions and loans and the quarterly defined benefit contributions
  • Acted as the primary contact for employees, Human Resources and related vendors to identify and resolve issues and maintain strong, productive working relationships
  • Oversaw third party feeds and perform data scrubbing; working closely with HRIS and Payroll to resolve issues
  • Calculated monthly accrual and annual discretionary contribution and true-up payments
  • Analyzed and resolved data discrepancies on retirement plans and interfaces in a timely fashion
  • Investigated and resolve issues related to payroll contributions for benefits
  • Created, implemented and maintained the retirement communication plan including the maintenance of the ‘My Wealth’ on the NRG’s Power Up website
  • Worked closely with vendors and HR field to provide educational opportunities on retirement planning
  • Facilitated the annual defined benefit and defined contribution plan audits and related Form 5500 filings
  • Liaised with actuary, investment consultants, and third-party vendor to ensure government compliance
  • Maintained and produce monthly reports to assist Accounting with appropriate establishment of defined contribution benefit accruals
  • Assisted in the development, implementation and administration of benefit programs and benefit policies for NRG and Co-chaired the annual open enrollment process
  • Main point of contact for employees, Human Resources and related vendors to identify and resolve issues and maintain strong, productive working relationships
  • Served as backup to the Health & Welfare Benefits team answering employee inquiries and resolving complaints.

Sr. Analyst - HRIS

NRG Energy, Inc.
Princeton, NJ
05.2009 - 06.2011
  • Served as the subject matter expert on all ADP EV5 system projects
  • Provided guidance and support on escalated issues
  • Ensured that the HRIS and related systems are set up correctly and efficiently to meet the operational needs of HR
  • Analyzed requests for ad-hoc reports, using ADP Reporting (ADPR)
  • Served as the HRIS system administrator, with primary responsibility over core table maintenance and system security
  • Ensured appropriate access to all systems containing HR data
  • Developed and maintain all internal and external interfaces
  • Ensured the integrity of employee data and metrics to support the HR strategic plan
  • Prepared the HR compliance reports such as EEO-1, Vets 100 and Affirmative Action Plans
  • Lead assigned projects using project management tools and procedures
  • Tested all rollouts/upgrades of any systems/initiatives
  • Interfaced with the HR organization, various departments and employees to collect information and respond to requests
  • Managed the labor portion of the corporate budgeting process, including general oversight of position management and interfacing with the budgeting software (BPC)
  • Assisted Payroll with resolving data discrepancies, while ensuring that employee changes are appropriately coded according to policies, practices and HRIS requirements
  • Implemented and maintain Employee Self-Service (ESS) while ensuring that the processes, workflow automation, and training around ESS are integrated with other business technologies and operations
  • Conducted bi-weekly and quarterly audits to ensure data accuracy in compliance with Sarbanes-Oxley controls
  • Trained HR and Payroll staff in areas such as; HR system navigation, system use, report building, forecast/budget processes, position management, etc
  • Investigated and resolved issues related to payroll contributions for benefits
  • Served as backup to the Health & Welfare Benefits team answering employee inquiries and resolving complaints.

Team Leader HR/Payroll Internet Division

Ceridian HR/Payroll Division
Robbinsville, NJ
03.2006 - 05.2009
  • Managed a team of five to ten employees depending on business needs, including mentoring, scheduling, performance reviews, and workforce planning
  • Managed and oversaw the input and accuracy of weekly, bi-weekly, semi-monthly and seasonal payrolls
  • Implemented the HRIS system for new clients
  • Created ad-hoc reports for new and legacy clients
  • Researched and resolve system issues
  • Member of the Enhancement and Defect review boards, ensuring that all system problems and enhancements are implemented as needed
  • Enrolled employees in benefit and accrual plans
  • Answered all HRIS inquires in a timely and professional manner
  • Filed and amend (if needed) all Federal, State and Local tax submissions
  • Ensured the proper execution of garnishments and tax levies
  • Processed third party payments in a timely manner
  • AR/AP duties via Oracle and payroll software
  • Managed accrual and benefit plan set up and execution
  • Resolved client escalations and disputes
  • Resolved employee conflicts and disputes
  • Managed staffing duties such as scheduling and assignment distribution
  • Monitored representative to client, phone and email correspondence
  • Verified the accuracy of invoices
  • Researched and resolve all invoice and contract disputes
  • Verified the accuracy of all new accounts and orders.

Distribution Services/Business Markets Group Account Support

AT&T/Cingular Wireless
Paramus, NJ
01.2003 - 01.2006
  • Assisted direct and indirect dealers in the management of consumer accounts
  • Assisted corporate telecommunications managers in the management of corporate accounts
  • Trained in Siebel 7.5, Axys, Macrocell, WebAxe, Laser and some PeopleSoft
  • Researched and resolved system problems utilizing IT tools and practice
  • Researched, resolved, and reported network deficiencies
  • Assisted with hardware troubleshooting.

Education

Bachelor of Science - Human Resources Management

Rider University
Trenton, NJ
05-2015

Bachelor of Science - Business Administration

Rider University
Trenton, NJ
05-2015

Skills

  • Advanced data mining using various HCM applications (ADP, Workday, Dayforce, UKG)
  • Associate management and development
  • Requirements gathering
  • Project scope assessment
  • Project management
  • Implementation and configuration
  • Complex issue resolution
  • System and network security
  • Benefit plan design
  • Recruiting, performance, and compensation application design
  • Workflow and security design
  • Communication and cross-team collaboration

Education Certifications

  • Rider University – BS Business Administration
  • Rider University – BS HR Management
  • FPC Certified by the American Payroll Association in 2009

Systems

  • ADP Lyric HCM
  • ADP Workforce Now
  • ADP Vantage HCM
  • MyADP
  • ADP Benefits
  • ADP Talent
  • ADP Recruitment
  • ADP Learning Management
  • ADP Enterprise Version 5
  • ADP Reporter
  • Workday Core Reporting
  • UKG Pro Reporter
  • Dayforce Reporter
  • eTime/Kronos
  • Data Lake
  • eAnalysis
  • Microsoft Project
  • Microsoft OneNote
  • Ceridian Freedom HCM
  • Ceridian PowerPay
  • Macrocell
  • Citrix
  • Microsoft Access
  • Adobe Acrobat
  • MS Office
  • Siebel 7.5
  • Ceridian Freedom
  • Ceridian Source 500
  • Fidelity PSW
  • Advanced MS Excel

Volunteering

Non-Profit Board of Governors Member - Vice Treasurer

Sunnybrook Swim Club, Moorestown, NJ

References

References available upon request.

Timeline

Principal Implementation Consultant – Human Capital Management

ADP
06.2023 - Current

Lead Implementation Consultant – Human Capital Management

ADP
03.2023 - 07.2023

Senior Human Resources Implementation Consultant

ADP
09.2016 - 03.2023

Human Resources Implementation Consultant III

ADP
04.2013 - 09.2016

HRIS Analyst – HR Operations

Penn Mutual
10.2012 - 04.2013

Benefits Analyst, Retirement

NRG Energy, Inc.
06.2011 - 09.2012

Sr. Analyst - HRIS

NRG Energy, Inc.
05.2009 - 06.2011

Team Leader HR/Payroll Internet Division

Ceridian HR/Payroll Division
03.2006 - 05.2009

Distribution Services/Business Markets Group Account Support

AT&T/Cingular Wireless
01.2003 - 01.2006

Bachelor of Science - Human Resources Management

Rider University

Bachelor of Science - Business Administration

Rider University

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Daniel McMillan