Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel McMullen

New Orleans,Louisiana

Summary

Accomplished Safety & Security Manager with a thirty year career in law enforcement with the New Orleans Police Department, including a pivotal role at Sheraton Hotel New Orleans. Expert in crime prevention and evidence collection, and excel in fostering community relations and team leadership. Achieved significant reductions in workplace incidents through strategic policy implementation and continuous improvement initiatives.

Skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.

Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.

Overview

33
33
years of professional experience

Work History

Safety & Security Manager

Sheraton Hotel New Orleans
04.2022 - Current
  • Decreased incidents of workplace accidents by conducting thorough investigations and implementing preventative measures.
  • Championed a culture of continuous improvement by regularly seeking feedback from employees on safety and security matters, implementing changes when necessary.
  • Ensured compliance with OSHA regulations by staying current on updates in legislation affecting workplace health and safety practices.
  • Established a strong culture of safety awareness through continuous training programs for employees at all levels.
  • Improved workplace safety by developing and implementing comprehensive safety policies and procedures.
  • Collaborated with local law enforcement agencies to address potential threats and maintain a secure environment for staff and visitors.
  • Streamlined communication between departments regarding safety concerns, leading to faster resolution times and improved overall efficiency.
  • Developed evacuation strategies tailored to each facility''s unique layout, ensuring quick and orderly responses during emergencies.
  • Enhanced security measures for company assets through the integration of advanced surveillance systems and access control protocols.
  • Fostered positive relationships between management and employees through open lines of communication and clear expectations regarding company policies.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
  • Developed detailed incident reports, providing comprehensive information for management review and decision making.
  • Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
  • Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.

Police Sergeant

New Orleans Police Department - APR Unit
11.2020 - 11.2021
  • Planned, scheduled and supervised work of eight subordinates.
  • Managed team of eight employees across Alternative Police Response Unit, including establishing and enforcing performance policies.
  • Answered calls from citizens and business owners for help in emergencies.
  • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
  • Evaluated report data to proactively adjust and enhance operations.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep Unit operating smoothly and set positive example for Officers and Civilians.
  • Served as mentor and role model to junior officers.

Police Sergeant

New Orleans Police Department - 8th District
09.2020 - 11.2020
  • Planned, scheduled and supervised work of six subordinates.
  • Mitigated risks by accurately analyzing and evaluating criminal prosecutor information, including complaints, citations and search warrants while processing crime scenes for district attorney and magistrate office case preparation.
  • Policed assigned areas to check homes, businesses and public roads for signs of disturbance.
  • Educated staff members on proper field procedures to boost public trust in officers and efficiency.
  • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Engaged with local individuals and community leaders to discuss ways to reduce crime.
  • Notified emergency personnel of incidents and accidents requiring medical assistance and aid.
  • Managed team of six employees across Canal Street Enhancement Unit, including establishing and enforcing performance policies.
  • Led shift briefings to inform officers of important considerations such as properties to check and individuals of note in local areas.
  • Answered calls from citizens and business owners for help in emergencies.
  • Liaised with local, state and federal regulatory agencies to streamline investigation completion.

Detective Sergeant

New Orleans Police Department - Homicide Section
08.2007 - 09.2020
  • Identified and resolved staff and organizational issues.
  • Trained team members on agency processes, court procedures and investigation strategies.
  • Guided, mentored and supervised subordinates.
  • Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
  • Reviewed detective case reports for accuracy, integrity and completeness.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Conducted appraisals of unit detectives on yearly basis.
  • Investigated all incidents of Uses of Force where lethal force was used by Police Officer or civilian injuring Police Officer.
  • Collected and used forensic evidence to solve crimes.
  • Obtained and served search warrants related to ongoing cases.
  • Generated leads through diverse techniques.
  • Assigned schedules and coordinated leave time.
  • Entered information from crime reports into police department's database using Excel.
  • Scheduled appointments and maintained calendar for Excel.
  • Entered information from crime reports into police department's database using Excel.
  • Observed strict confidentiality rules to ensure that all information and data were properly secured.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Received and routed business correspondence to correct department or staff member.
  • Scanned physical files into digital records.
  • Created and implemented standard operating procedures for records handling.
  • Made travel arrangements for management and detectives.
  • Updated tracking spreadsheets with latest Homicide and Murder information.
  • Developed and implemented procedures for In-Service Training, Firearms and Driving re-qualifications.
  • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
  • Guided, mentored and supervised subordinates to improve job performance and case clearing rates.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Collected witness statements and identified persons of interests.
  • Assigned schedules and coordinated leave time to maintain optimal coverage.
  • Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
  • Gathered facts from interviews of suspects, witnesses and complainants.
  • Preserved all evidence for court hearings and checked integrity of individual pieces.
  • Thoroughly investigated criminal acts and conspiracies.
  • Followed chain of custody mandates to send individual items off for laboratory analysis and DNA testing.
  • Obtained and verified evidence by interviewing, observing and conducting surveillance of suspects and records.
  • Wrote detailed reports outlining case findings for internal files and legal purposes.
  • Established accuracy and standardization across investigation procedures.
  • Appeared in court and testified under oath in murder cases.
  • Investigated complaints brought by members of community by conducting interviews and compiling evidence.
  • Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
  • Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
  • Implemented targeted training programs to improve the skills of detectives under my supervision, leading to increased efficiency and effectiveness within the department.
  • Testified effectively in court proceedings as an expert witness, securing convictions in numerous high-profile cases.
  • Guided, mentored, and supervised subordinates to improve job performance and case clearing rates.
  • Coordinated multi-agency task forces targeting organized crime networks, dismantling criminal enterprises through collaborative efforts.

Police Sergeant

New Orleans Police Department - 8th District
10.2006 - 08.2007
  • Managed the flow of tactical and technical information between commanders and enlisted personnel.
  • Built a cohesive and successful team to support mission objectives.
  • Delivered important training, coaching and mentoring to platoon personnel.
  • Tracked and filed administrative paperwork and personnel folders.
  • Sorted and routed incoming correspondence and messages.
  • Planned and briefed personnel on missions.
  • Processed and logged accurate and detailed incident reports.
  • Responded to calls in both routine and emergency situations.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.

Detective

New Orleans Police Department - Major Case/Cold Case Section
05.2002 - 10.2006
  • Generated leads through diverse techniques.
  • Sent specimens to labs and ran fingerprints through databases.
  • Obtained and served search warrants related to ongoing cases.
  • Kept meticulous and detailed records of each case.
  • Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
  • Collected and used forensic evidence to solve crimes.
  • Collected witness statements and identified persons of interests.
  • Wrote detailed reports outlining case findings.
  • Processed and logged accurate and detailed incident reports.
  • Delivered accurate verbal and written reports to company personnel.
  • Investigated all incidents of Uses of Force where lethal force was used by Police Officer or civilian injuring Police Officer.
  • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Gathered facts from interviews of suspects, witnesses and complainants.
  • Collected and used forensic evidence to solve crimes such as murder, suicide and officer involved shootings.
  • Preserved all evidence for court hearings and checked integrity of individual pieces.
  • Thoroughly investigated criminal acts and conspiracies.
  • Prepared reports to detail investigation findings using Word and Excel.
  • Appeared in court and testified under oath in murder and attempted murder cases.
  • Wrote detailed reports outlining case findings for internal files and legal purposes.
  • Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.

Detective

New Orleans Police Department - 8th District - Persons Crime
02.2000 - 05.2002
  • Wrote detailed reports outlining case findings.
  • Sent specimens to labs and ran fingerprints through databases.
  • Collected witness statements and identified persons of interests.
  • Prepared sketches and diagrams.
  • Generated leads through diverse techniques.
  • Investigated complaints brought by members of community.
  • Kept meticulous and detailed records of each case.
  • Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
  • Collected and used forensic evidence to solve crimes.
  • Obtained and served search warrants related to ongoing cases.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Noted and followed up on any unusual behavior.
  • Processed and logged accurate and detailed incident reports.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
  • Gathered facts from interviews of suspects, witnesses and complainants.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Investigated complaints brought by members of community by conducting interviews and compiling evidence.
  • Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.
  • Followed chain of custody mandates to send individual items off for laboratory analysis and DNA testing.
  • Prepared sketches and diagrams detailing primary and secondary crime scenes.
  • Wrote detailed reports outlining case findings for internal files and legal purposes.
  • Thoroughly investigated criminal acts and conspiracies.
  • Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.

Mounted Officer

New Orleans Police Department - Special Operations Division
02.1999 - 02.2000
  • Actively patrolled assigned areas to prevent and detect crimes.
  • Assisted patrol officers with large crowds in French Quarter.
  • Maintained crowd control during all major events in City of New Orleans and Mardi Gras parades.
  • Responded to emergency and non-emergency calls relayed from dispatcher or supervisor.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Gave presentations at community groups and public events highlighting work of police officers and special teams.
  • Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.

Recruitment Officer

New Orleans Police Department - Applicant Investigations
02.1997 - 02.1999
  • Served as company representative at Job Fairs to promote company objectives.
  • Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
  • Produced and analyzed production or results from job descriptions and advertisements, prescreening protocols, interview questionnaires, and post-interview assessments.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes, and establishing position-related requirements.
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
  • Verified data integrity and accuracy.
  • Copied, logged and scanned supporting documentation.
  • Followed up with leads to explain application process and answered questions to increase interest.
  • Explained human resources policies, procedures, laws, standards and regulations to each employee.
  • Supported management in developing and implementing personnel policies and procedures.
  • Promoted equality of opportunity to support diversity and inclusion for enhanced agenda and practices.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.

Detective

New Orleans Police Department - Fifth District, New Orleans
09.1996 - 02.1997
  • Obtained and served search warrants related to ongoing cases.
  • Wrote detailed reports outlining case findings.
  • Conducted personal, property and event surveillance.
  • Thoroughly investigated various criminal acts, including Homicides, Suicides, Robbery, Kidnapping, and Narcotics Violations.
  • Kept meticulous and detailed records of each case.
  • Sent specimens to labs and ran fingerprints through databases.
  • Collected witness statements and identified persons of interests.
  • Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
  • Collected and used forensic evidence to solve crimes.
  • Generated leads through diverse techniques.
  • Investigated complaints brought by members of the community.
  • Delivered accurate verbal and written reports to company personnel.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Processed and logged accurate and detailed incident reports.
  • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
  • Gathered facts from interviews of suspects, witnesses and complainants.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.

Detective

New Orleans Police Department - Detective Bureau
01.1995 - 09.1996
  • Collected witness statements and identified persons of interests.
  • Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
  • Wrote detailed reports outlining case findings.
  • Collected and used forensic evidence to solve crimes.
  • Thoroughly investigated various criminal acts, including Homicide and Suicides.
  • Kept meticulous and detailed records of each case.
  • Generated leads through diverse techniques.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Delivered accurate verbal and written reports to company personnel.

Mounted Officer

New Orleans Police Department - Special Operations Division
04.1993 - 01.1995
  • Actively patrolled assigned areas to prevent and detect crimes.
  • Assisted patrol officers with large crowds in the French Quarter.
  • Maintained crowd control during all major events in the City of New Orleans and Mardi Gras parades.
  • Apprehended suspects, read Miranda Rights and transported offenders to jail.
  • Responded to emergency and non-emergency calls relayed from dispatcher or supervisor.
  • Completed mounted patrols in assigned area to identify and deter criminal activities.
  • Addressed emergency situations encountered following policies, procedures and strategies.

Police Officer

New Orleans Police Department - Third District, New Orleans
02.1992 - 04.1993
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Actively patrolled assigned areas to prevent and detect crimes.
  • Apprehended suspects, read Miranda Rights and transported offenders to jail.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Conducted preliminary investigations at scenes of major crimes.
  • Responded immediately to calls involving automobile accidents and criminal activity.
  • Apprehended offenders and conducted interviews and interrogations.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Coordinated swift and tactical responses to wide range of criminal issues.
  • Debriefed arrested individuals to collect important information for ongoing investigations.
  • Conducted preliminary investigations at scenes of major crimes.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Policed assigned areas to check homes, businesses and public roads for signs of disturbance.
  • Engaged with local individuals and community leaders to discuss ways to reduce crime.
  • Answered calls from citizens and business owners for help in emergencies.

Police Recruit

New Orleans Police Education and Training Division
10.1991 - 02.1992

Completed State of Louisiana educational and physical standards as mandated by the Peace Officers and Standard Training Council.

  • Met training needs with well-organized, factual programs based on contemporary requirements.

Education

High School Diploma -

Brother Martin High School
New Orleans, LA
05.1986

Business Administration

Louisiana State University And A&M College
Baton Rouge, LA

Journalism

University of New Orleans
New Orleans, LA

Criminal Justice

Delgado Community College
New Orleans, LA

Skills

  • Team leadership skills

  • Collecting evidence

  • Evaluating crime scenes

  • Report writing

  • Excel proficiency

  • Case Management proficiency

  • Supervising investigations

  • Windows XP proficiency

  • Background in supervision and management

  • Report analysis

  • Prevention of Criminal Activity

  • Crime Prevention

  • Nonlethal force apprehension

  • Personnel supervision

  • Community Oriented Policing

  • Suspect identification

  • Adaptability

  • Cultural awareness

  • Criminal investigation

  • Incident Investigation

  • Accident Prevention

  • Physical Security

  • Security Policies

  • Technical knowledge

  • Surveillance techniques

  • Crisis Management

  • Asset Protection

  • Security management

  • Threat Assessment

  • Risk Analysis

  • Policy Enforcement

  • Patrol Supervision

  • CCTV Operation

  • Workplace Safety

Timeline

Safety & Security Manager

Sheraton Hotel New Orleans
04.2022 - Current

Police Sergeant

New Orleans Police Department - APR Unit
11.2020 - 11.2021

Police Sergeant

New Orleans Police Department - 8th District
09.2020 - 11.2020

Detective Sergeant

New Orleans Police Department - Homicide Section
08.2007 - 09.2020

Police Sergeant

New Orleans Police Department - 8th District
10.2006 - 08.2007

Detective

New Orleans Police Department - Major Case/Cold Case Section
05.2002 - 10.2006

Detective

New Orleans Police Department - 8th District - Persons Crime
02.2000 - 05.2002

Mounted Officer

New Orleans Police Department - Special Operations Division
02.1999 - 02.2000

Recruitment Officer

New Orleans Police Department - Applicant Investigations
02.1997 - 02.1999

Detective

New Orleans Police Department - Fifth District, New Orleans
09.1996 - 02.1997

Detective

New Orleans Police Department - Detective Bureau
01.1995 - 09.1996

Mounted Officer

New Orleans Police Department - Special Operations Division
04.1993 - 01.1995

Police Officer

New Orleans Police Department - Third District, New Orleans
02.1992 - 04.1993

Police Recruit

New Orleans Police Education and Training Division
10.1991 - 02.1992

Journalism

University of New Orleans

Criminal Justice

Delgado Community College

High School Diploma -

Brother Martin High School

Business Administration

Louisiana State University And A&M College
Daniel McMullen