Linux
Daniel Mederbek Uulu
IT, Account Manager
Prescott Valley,AZ
Summary
Dedicated and results-driven Account Manager with a proven track record of managing client relationships, driving revenue growth, and exceeding sales targets. Highly skilled in understanding customer needs and providing tailored solutions to achieve exceptional client satisfaction. Seeking an Account Manager position to leverage expertise in building strong partnerships and contributing to business success. Analytical Account Manager with 1 year of experience. Innovative and forward-thinking worker with creative problem solving and efficient streamlining skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
13
13
years of post-secondary education
Work History
Account Manager
JTI Carriers
Chicago, IL
10.2021 - 09.2023
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Created sales contacts with on- and off-premise accounts.
- Obtained and evaluated credit information about prospective customers.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed, maintained and utilized diverse client base.
- Stayed current on company offerings and industry trends.
- Achieved or exceeded company-defined sales quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Consulted with businesses to supply accurate product and service information.
- Kept detailed records of daily activities through online customer database.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Anticipated clients' needs by staying in touch on regular basis.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Analyzed and reported on customer activity, business trends and areas of concern.
- Successfully managed diverse portfolio of key client accounts, ensuring exceptional customer satisfaction and loyalty.
- Exceeded sales targets by [X]% through strategic upselling, cross-selling, and effective relationship management techniques.
- Collaborated closely with clients to understand their business objectives and challenges, delivering customized solutions to meet their needs.
- Conducted regular business reviews, analyzed performance metrics, and identified growth opportunities for clients.
- Prepared and delivered persuasive sales presentations, proposals, and contracts, leading to successful client acquisitions.
- Maintained accurate records of client interactions and sales activities in CRM system, ensuring data integrity and efficient communication within team.
- Met with average of 30 clients per week consistently, resulting in 20% client retention rate
Business Management Specialist
DEJ
Bishkek, Chuy
09.2020 - 09.2021
- Analyzed and reported on area data and performance metrics.
- Generated complex metrics and drafts and reviewed reports in assigned functional business area to discuss tactical issues within business.
- Implemented policies and procedures in support of business area strategy.
- Translated data and analytics into actionable strategic plans and presentations.
- Gained strong leadership skills by managing projects from start to finish.
- Evaluated current processes to develop improvement plans.
- Developed strong communication and organizational skills through working on group projects.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Gathered, documented, and modeled data to assess business trends.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Account Assistant
Robotics
Bishkek, Chuy
11.2018 - 07.2020
- Interpreted clients' needs and introduced services to fit specific requirements.
- Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
- Developed and implemented systems to track customer feedback and satisfaction.
- Devised and implemented strategies to optimize digital marketing campaigns.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Associate of Science - Business Management
Kyrgyz Nation University
Bishkek 09.2018 - 07.2020
High School Diploma -
Chyngiz Aitmatov High School
Bishkek,Kyrgyzstan 09.2007 - 06.2018
Skills
Sales forecasting
Software
Python
Interests
Sports
Team-leading
Reading books
Researcher
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Account Manager
JTI Carriers
10.2021 - 09.2023
Business Management Specialist
DEJ
09.2020 - 09.2021
Account Assistant
Robotics
11.2018 - 07.2020
Associate of Science - Business Management
Kyrgyz Nation University
09.2018 - 07.2020
High School Diploma -
Chyngiz Aitmatov High School
09.2007 - 06.2018