Daniel Mehlhop
Huntley,IL
Summary
Resourceful worker known for high productivity and efficient task completion. Skilled in inventory management, customer service, and employee training to ensure smooth operations. Excel at leadership, communication, and problem-solving, fostering team cohesion and delivering outstanding customer experiences.
Overview
3
3
years of professional experience
Work History
Coffee Bar Manager
Jewel Osco
Huntley, IL
08.2022 - Current
- Directed daily operations of coffee bar, including staff scheduling and customer service.
- Ensured that all store policies were followed, such as health code regulations, cleanliness standards and safety protocols.
- Maintained inventory records to ensure that adequate supplies were available at all times.
- Conducted regular meetings with staff to discuss updates and changes in procedures or products.
- Developed strategies to increase customer satisfaction and loyalty levels.
- Resolved any customer complaints in a professional manner.
- Tracked sales data on a weekly basis to identify trends and adjust product selections accordingly.
- Ordered supplies from vendors as needed for the coffee bar operation.
- Hired, trained and supervised staff members in order to maintain high performance standards.
- Provided ongoing coaching and development opportunities for employees.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
Retail Worker
Jewel Osco
Huntley, IL
08.2021 - 12.2022
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Supported other departments within the store when needed during busy periods or shortages in staff.
Lifeguard Supervisor
Lifetime Fitness Center
Algonquin, IL
12.2021 - 09.2022
- Monitored and evaluated staff performance, providing feedback to ensure compliance with lifeguard regulations.
- Conducted daily inspections of pool equipment, making necessary repairs or replacements as needed.
- Provided excellent customer service by addressing patron complaints or concerns in a timely manner.
- Inspected facility grounds for hazardous conditions before opening the pool area for public use.
- Answered questions about facility hours, policies and programs.
- Tested lifeguards' skillsets using scenario simulations.
Education
High School Diploma -
Huntley High School
Huntley, IL05-2022
Skills
- Customer Engagement
- Operational Efficiency
- Timekeeping
- Employee Coaching
- Computation
- Continuous Improvement
- Health and safety compliance
Accomplishments
- Raised coffee bar customer connection score up the second best in the company
- Overall sales boosted by 50% target sales
References
Chad Kubis - 630-669-7462
Michael Mazurkiewicz - 312-859-1355
Carlo Coduto - 708-207-7047
Christopher Romano - 847-961-8777
Timeline
Coffee Bar Manager
Jewel Osco
08.2022 - Current
Lifeguard Supervisor
Lifetime Fitness Center
12.2021 - 09.2022
Retail Worker
Jewel Osco
08.2021 - 12.2022
High School Diploma -
Huntley High School