CONTACT Focused professional with experience in multi-site call center management, process simplifications and service benchmarks. Frequently praised as detail-oriented by peers, I can be relied upon to help your company achieve its goals. Adaptable student with knowledge of conflict resolution, customer communications and order processing. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals. Detail-oriented professional with [Number] years of experience and a proven knowledge of customer retention, strategic business planning and vendor sourcing. your company. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the [Job Title] role at your company. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Adaptable professional with [Number] years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the [Job Title] role at your company. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Responsible student with good judgment, time management and a flexible schedule. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Results-oriented professional with [Number] years of experience and a
Hi, I’m
DANIEL MEJIA
chicago,Illinois
Summary
Overview
5
years of professional experience
Work History
Ravinia
Server
07.2023 - 09.2023
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Checked guests' identification before serving alcoholic beverages.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Inspected dishes and utensils for cleanliness.
Yard Bird
Server Assistant, Food Runer, Bar Back, Porter
01.2023 - 07.2023
Job overview
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Greeted customers warmly to provide exceptional customer service.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Assisted with dining room set up prior to and after service period.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Arranged furniture and supplies to support seamless special events, buffets and banquets.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted with bussing tables and cleaning up spills.
- Provided attentive service and proactively assessed guest needs.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Addressed customer complaints and inquiries to verify satisfaction.
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Established rapport with customers by providing friendly and attentive service.
- Assisted customers with carry-out service.
- Engaged in suggestive selling and other sales techniques.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Processed payments for orders and provided customers with change.
- Monitored dining room and bar areas for signs of overcrowding.
- Offered product samples, answered questions and helped customers find items.
- Set up advertising signs and displays on shelves, counters and tables.
River Roast
Server Assistant, Food Runner
07.2022 - 01.2023
Job overview
- Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays
- Served ice water, coffee, rolls and butter to patrons.
- Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning
- Carried trays from food counters to tables for cafeteria patrons.
- Greeted and seated customers.
- Performed served, cleaning, and stocked duties in establishments, such as cafeterias and dining rooms, to facilitate customer service
- Located items requested by customers.
- Served food to customers when waiters and waitresses needed assistance
- Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Set tables with clean linens, condiments and other supplies.
- Carried food, dishes, trays and silverware from kitchens and supply departments to serving counters.
- Set up advertising signs and displays on shelves, counters and tables.
- Offered product samples, answered questions and helped customers find items.
- Monitored dining room and bar areas for signs of overcrowding.
- Assisted customers with carry-out service.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Greeted customers warmly to provide exceptional customer service.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Assisted with dining room set up prior to and after service period.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Arranged furniture and supplies to support seamless special events, buffets and banquets.
- Assisted with bussing tables and cleaning up spills.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
Swift&sons
Server Assistant, Food Runner
08.2021 - 07.2022
Job overview
- Helped servers by delivering and refilling beverages, pre-bussing tables, and resolving guest requests
- Took tableware to dish room and placed in appropriate areas for washing
- Maintained complete knowledge of drink selections and garnishes in restaurant
- Assisted team by promptly clearing and efficiently resetting tables.
- Communicated with hostess to drive efficient seating, table utilization and guest service
- Greeted and acknowledged guests to foster warm and welcoming environment
- Supported server to optimize guest dining experience.
- Prepared trays with orders for correct table numbers.
- Broke down trays of soiled dishes and linen in dish room area.
- Aiming to leverage my abilities to successfully fill the [Job Title] role at
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Greeted customers warmly to provide exceptional customer service.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Assisted with dining room set up prior to and after service period.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Arranged furniture and supplies to support seamless special events, buffets and banquets.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Assisted with bussing tables and cleaning up spills.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Arranged tables and chairs for special occasions and events.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted wait staff with timely food delivery and guest requests.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Addressed customer complaints and inquiries to verify satisfaction.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Established rapport with customers by providing friendly and attentive service.
- Monitored dining room inventory and replenished as necessary.
- Greeted customers and provided menus upon arrival to dining room.
- Engaged in suggestive selling and other sales techniques.
- Assisted customers with carry-out service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Offered product samples, answered questions and helped customers find items.
- Set up advertising signs and displays on shelves, counters and tables.
Linda Mexicana
Server Assistant
06.2020 - 06.2021
Job overview
- Filled beverage and ice dispensers.
- Performed served, cleaning, and stocked duties in establishments, such as cafeterias and dining rooms, to facilitate customer service
- Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
- Carried trays from food counters to tables for cafeteria patrons.
- Stocked cabinets or serving areas with condiments and refilled condiment containers
- Set tables with clean linens, condiments and other supplies.
- Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Served food to customers when waiters and waitresses needed assistance
- Served ice water, coffee, rolls and butter to patrons.
- Located items requested by customers.
- Filled beverage and ice dispensers.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Greeted customers warmly to provide exceptional customer service.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Assisted with dining room set up prior to and after service period.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Arranged furniture and supplies to support seamless special events, buffets and banquets.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Assisted with bussing tables and cleaning up spills.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted wait staff with timely food delivery and guest requests.
- Arranged tables and chairs for special occasions and events.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Sepia
Polisher
06.2020 - 08.2020
Job overview
- Removed surface imperfections and applied chemicals to ready work surfaces.
- Measured and marked equipment, objects or parts to meet grinding and polishing standards.
- Operated equipment such as Type and Type to transport supplies and completed products.
Proxi
Polisher, Dishwasher, Cook Preparer
08.2019 - 06.2020
Job overview
- Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning
- Set tables with clean linens, condiments and other supplies.
- Served ice water, coffee, rolls and butter to patrons.
- Performed served, cleaning, and stocked duties in establishments, such as cafeterias and dining rooms, to facilitate customer service
- Filled beverage and ice dispensers.
- Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
- Carried food, dishes, trays and silverware from kitchens and supply departments to serving counters
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash.
- Removed surface imperfections and applied chemicals to ready work surfaces.
- Measured and marked equipment, objects or parts to meet grinding and polishing standards.
- Adhered to quality assurance standards through frequent inspections, sampling and deficiency corrections.
- Operated equipment such as Type and Type to transport supplies and completed products.
- Monitored safety and remove hazards to keep team members and equipment safe.
- Repaired and maintained equipment, objects or parts using hand tools.
- Followed drawings, orders and design specifications to perform accurate work.
- Ground, sanded or polished objects or parts to correct defects or to prepare surfaces for further finishing using hand tools and power tools.
- Used Type, Type and Type tools to smoothly and professionally finish products.
Education
Lake view High SchoolChicago, Illinois
High School Diploma
University Overview
proven knowledge of [Skill], [Skill]
and [Skill]. Aiming to leverage my
abilities to successfully fill the [Job
Title] role at your company.
Wilbur Wright Chicago City CollegeChicago, Illinois
University Overview
Skills
- Customer Relations
- Basic Math
- Server Improvements
- Table Bussing
- Tabs and Food Running
- Wait Staff Support
- Server Support
- Glass Polishing
- Menu Memorization
- Menu Recommendations
- Cleaning and Sanitizing
- Willing to Learn
- Beverage Making and Delivery
- LANGUAGES
- English
- High School
- Intermediate
- Spanish
- Home
- Fluent
- Food and Beverage Pairings
- Dining Area Maintenance
- Food Preparation and Safety
- Repair Knowledge
- Technical Manuals
- Battery Testing
- Auto and Engine Repair
- Equipment Adjustment
- Maintenance and Repair
- Oil Changes
- Technical Support
- Basic Tools
- Salad Preparation
- Proper Food Storage
- Selling Techniques
- Workplace Safety
- Maintaining Clean Work Areas
- Social Perceptiveness
- Beverage Service
- Dish Washing
- Operations Analysis
- Guest Services
- Timely Food Delivery
- Kitchen Staff Support
- Food and Drink Garnishing
- Prepare Ingredients
- Service Bar Restocking
- Serve Customers
- Physical Fitness
- Teacher Training
- Progress Tracking
- Verbal and Written Communication
- Team Sports
- Educational Strategies
- Health Education
- Body Composition Assessments
- Instructional Methods
- Individual Support
Websites
Languages
Spanish
Native or Bilingual
English
Professional Working
Portuguese brazil
Elementary
Additional Information
Additional Information
- Mechanical Acknowledge
- Service Restaurant acknowledge
- Fitness and healthy acknowledge
I like to learn new thing every day…
Timeline
Server
Ravinia
07.2023 - 09.2023
Server Assistant, Food Runer, Bar Back, Porter
Yard Bird
01.2023 - 07.2023
Server Assistant, Food Runner
River Roast
07.2022 - 01.2023
Server Assistant, Food Runner
Swift&sons
08.2021 - 07.2022
Polisher
Sepia
06.2020 - 08.2020
Server Assistant
Linda Mexicana
06.2020 - 06.2021
Polisher, Dishwasher, Cook Preparer
Proxi
08.2019 - 06.2020
Lake view High School
High School Diploma
Wilbur Wright Chicago City College