Dedicated and experienced international business general manager with a proven track record of operational excellence, and team success within dynamic wholesale environments. Leveraging a unique blend of strategic vision and hands-on leadership, consistently optimized supply chains, and fostered enduring partnerships with both clients and suppliers. With a focus on innovation and efficiency, poised to deliver transformative impact within an organization.
Overview
20
20
years of professional experience
Work History
Import & Sales Manager
Rtt Trading Group Inc.
08.2023 - Current
Developed and maintained relationships with customers and suppliers through account development.
Manage international purchasing with weekly interaction with international vendors primarily in Mexico.
Communicate fluently with vendors and customers in English and Spanish.
Travel to Mexico to visit product vendors on regular basis.
Developed and implemented strategies to increase sales and profitability in different regions.
Negotiated price and service with customers and vendors to decrease expenses and increase profit by 25% in first quarter of joining company.
Oversee and work closely with customs brokers for all required customs regulations and documentation for all inventory imports.
Manage currency exchange programs with banks to maximize cost of inventory and increase profitability.
Business Development Executive
Abarrotera California Del Pacifico
05.2022 - Current
Acquired required permits and licenses with local government authorities.
Established local bank and foreign exchange accounts to conduct international transactions with vendors and customers.
Located and negotiated lease contract for warehouse operations.
Interviewed and hired all personnel in various departments for company.
Communicated with local organizations to build networks to promote business development..
Set up and maintained global account management and reporting tools and processes.
Set and achieved company defined sales goals.
Attended monthly sales meetings and quarterly sales trainings.
Maintained current knowledge of evolving changes in marketplace to increase product portfolio by 10% quarterly.
Informed customers of promotions to increase sales productivity and volume.
Generated advertising brochure for vendor use..
Property Manager
Mbgi Colombia SAS
06.2019 - Current
Remodeled and customized homes in accordance with luxury and quality standards, working closely with contractors to complete renovations within budget.
Created multiple listings that would be promoted on various online platforms like Airbnb, Booking.com, VRBO and other outlets.
Acquired residential 9 unit complex and converted to Airbnb legal short-term rental complex.
Managed day-to-day operations of multiple properties, scheduling staff for housekeeping, maintenance and concierge.
Participated in financial activities such as setting nightly rates, establishing budgets for multi property operation.
Analyzed financial performance of multiple properties and adjusted strategies or processes as needed to improve outcomes surpassing yearly sales expectations. Increasing rental income by 235% from year one of operation to current year activity.
Established and upheld high standards, promoting great customer service and assistance to guests.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
General Manager Imports & Sales
Mbgi USA Inc.
01.2020 - 08.2023
Developed and maintained relationships with customers and suppliers through account development.
Manage international purchasing with weekly interaction with international vendors primarily in Mexico.
Communicate fluently with vendors and customers in English and Spanish.
Travel to Mexico to visit product vendors on regular basis.
Developed and implemented strategies to increase sales and profitability in different regions.
Maximized efficiency by coaching and mentoring sales reps. to meet sales goals. Increased sales to by three times to be at over $3 Million yearly revenue.
Negotiated price and service with customers and vendors to decrease expenses and increase profits.
Oversee and work closely with customs brokers for all required customs regulations and documentation for all inventory imports.
Manage currency exchange programs with banks to maximize cost of inventory and increase profitability.
Business Development Consultant
Mbgi Auto Group Inc.
01.2020 - 08.2023
Established and reviewed documentation for dealership licenses and permits for ownership with DMV
Established company website and marketing platforms for dealership
Hired company manager and sales representatives
Added purchase channels such as auto auction memberships to acquire suitable inventory of pre-owned vehicles to achieve volume and gross profit objectives.
Added banking and credit floor plans for company to have ability to purchase and increase inventory units
Trained manager and sales representatives on proper buying and selling procedures to exceed dealership volume, gross profit and customer expectations.
Implemented systems and procedures to increase sales by leveraging platforms such as Cargurus, Cars.com, AutoTrader, TrueCar, KBB and other resources to drive used car sales.
Quarterly reviews and meetings with manager to review sales performance and guidance for next quarter.
Business Development Consultant
Del Norte Co. Mexico
05.2021 - 05.2022
Started new wholesale export business from scratch for investors in Tijuana, Mexico.
Acquired required permits and licenses with local government authorities.
Established local bank and foreign exchange accounts to conduct international transactions with vendors and customers.
Located and negotiated lease contract for warehouse operations.
Interviewed and hired all personnel in various departments for company.
Communicated with local organizations to build networks to promote business development..
Set up and maintained global account management and reporting tools and processes.
Product development of new brands for export
General Manager of Operations
Cali Motors USA
11.2014 - 03.2019
Managed used car retail dealership operation with 50+ vehicle units in inventory.
Directly responsible for dealership's inventory acquisitions at auto auctions or through direct vendors.
Monitored and adjusted inventory to optimize customer options.
Hired and trained sales team of sales reps to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Conducted weekly and monthly sales meetings to develop viable sales forecasts and associated sales strategies.
Direct supervision of dealerships finance and accounting managers.
Review prospective loan applications to determine up front eligibility and screen for financing approvals.
Reviewed completed loan contracts and financed deals before closing sales with retail customers.
General Partner
Xtreme Adventures LLC
10.2013 - 11.2014
Managed exotic vehicle auction acquisitions and wholesales of aging inventory.
Managed administrative logistics of exotic car track events , event booking, and event promotions.
Coordinated with sales and marketing teams to publicize and promote events.
Negotiated with vendors to achieve most favorable terms for event venues
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions during business events.
Wholesale Sales Representative
Servicios Y Productos De Nogales
07.2009 - 08.2013
Manage and supervise team of five sales representatives and meet sales quotas.
Maintained professional relationships with clients and vendors on both sides of U.S/Mexico border.
Ability to communicate in both English and Spanish when necessary.
Developed methods and procedures to increase sales, expand markets and promote business
Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
Provided superior service to customers by quickly responding to requests, suggestions and concerns.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
Financial Services Specialist
Union Bank Of California
02.2005 - 06.2009
Sale of bank products such as new account, loans, and investments. Added more than 50 new accounts and loans monthly.
Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Worked with clients to provide competitive commercial banking solutions and retail financing plans.
Built and established relationships with clientele to improve future business opportunities.
Export Clerk
ABI Logistics
07.2003 - 01.2005
Ability to rapidly learn and master varied computer programs such as very complex United States Customs Import/Export ABI program.
Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
Coordinated shipments, determining timely transport of goods from point of origin to final destination.
Stayed on top of shipment locations and current status to update offices and customers.
Provided tracking information to enable clients to monitor progress of shipments.
Education
Bachelor of International Business - International Business Management
San Diego State University
San Diego
08.2008
Associates - Business Administration And Management
Southwestern College
Chula Vista, CA
05.2002
Skills
Business Objective Analysis
Sales Territory Growth
New Business Generation
Sales Strategy Development
Operating Procedures and Policies
Budgeting and P&L
Time Management
Exceptional Multitasking Skills
Complex Project Negotiations
Product Knowledge & Development
Key Account Management
Bilingual in Spanish & English
Timeline
Import & Sales Manager
Rtt Trading Group Inc.
08.2023 - Current
Business Development Executive
Abarrotera California Del Pacifico
05.2022 - Current
Business Development Consultant
Del Norte Co. Mexico
05.2021 - 05.2022
General Manager Imports & Sales
Mbgi USA Inc.
01.2020 - 08.2023
Business Development Consultant
Mbgi Auto Group Inc.
01.2020 - 08.2023
Property Manager
Mbgi Colombia SAS
06.2019 - Current
General Manager of Operations
Cali Motors USA
11.2014 - 03.2019
General Partner
Xtreme Adventures LLC
10.2013 - 11.2014
Wholesale Sales Representative
Servicios Y Productos De Nogales
07.2009 - 08.2013
Financial Services Specialist
Union Bank Of California
02.2005 - 06.2009
Export Clerk
ABI Logistics
07.2003 - 01.2005
Bachelor of International Business - International Business Management
San Diego State University
Associates - Business Administration And Management
Southwestern College
Similar Profiles
Cheryldine RaathCheryldine Raath
Sales Executive at RTT GroupSales Executive at RTT Group